Are you an experienced Loan Officer looking for an opportunity to advance your career?
If you are a highly organized communicator capable of making sound decisions while maintaining composure in a fast-paced environment, we have a perfect job for you!
We are looking for a hard-working Loan Processor to process loans and provide a high level of customer service.
Loan Processor duties and responsibilities
- Examine received applications
- Conduct background research on applicants
- Conduct detailed interview with applicants in order to examine if their eligibility for a loan
- Examine different financial and non-financial criteria
- Prepare loan repayment plans
- Build long-term trustworthy relationship with clients
- Give the “green light” to eligible candidates and argument their decision in reports
- Finalize loan contracts
- Introduce clients with relevant loan repayment the rules and their obligations
- Maintain an active knowledge base of all of the organization’s loan products and an understanding of the qualifications required of each applicant
- Update records regularly
- Communicate regularly with customers and ensure they receive exceptional customer service throughout the process
- Identify the needs of customers, explore possible options and suggest different types of loans
- Build referral networks and suggest alternative channels to cross-sell products and services
- Build long-term, trusting relationship with customers
- Ensure customer satisfaction at highest possible level
- Οperate in compliance with laws and regulations and lending compliance guidelines
- Maintain a positive working relationship with internal departments and external contacts
Loan Processor qualifications and requirements
- Previous working experience as a Loan Processor for (x) year(s)
- BSc degree in finance, economics, or a similar relevant field
- Hands on experience with banking computer software
- Oustanding communication and sales skills
- Extremely reliable and trustworthy