Remote Customer Success Jobs
From venture-backed scale-ups to mission-driven NGOs, employers drop their freshest Customer Success openings here because they know our community delivers. Each role spells out stack, scope, and success metrics upfront—no keyword-stuffed fluff. Pick your time-zone, set your own soundtrack, and contribute to products used by millions while still catching sunsets in your hometown. That’s the magic of modern Customer Success done remotely.
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Job DescriptionCustomer Care Representative Located in Arizona and NevadaLocation: Remote | Job Type: Full-TimeSchedule: Shifts may include evenings and weekendsCompensation: Competitive pay + shift differentials for nights/weekendsWhy Join Us?At Assurant, our Customer Care Representatives are…
US•Full Time
Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that…
US•Full TimeUSD 35k-80k/year
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are…
US, CA•Full Time
NEW
About the companySide is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and…
PT•Full Time
NEW
Compensation Range: $17.60 to $19.50 HourlyLocation:3267 Mainway, Burlington, Ontario L7M 1A6 Canada Are you fluent in French and English? Do you enjoy helping people and providing solutions in real-time? If…
CA•Full TimeCAD 34k-38k/yearLocation:2727 N Central Ave, Phoenix, Arizona 85004 United States of AmericaAre you fluent in French and English? Do you enjoy helping people and providing solutions in real-time? If so, consider…
US•Full TimeUSD 34k-34k/year
OverviewThis is a part-time, Monday- Friday, hourly position (approximately 24-32 hours a week). Hourly rate $19.00/hour. About the Role:As a core member of our Customer Service team, you will be expected to:…
US•Full TimeUSD 38k-38k/year
This position is Remote in Boston, MA. If you are located within commutable distance to the office at 1177 Boston Providence, Norwood, you will have the flexibility to work remotely*…
US•Part TimeUSD 36k-64k/year
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive,…
US•Part TimeNEW
About ElevenLabsElevenLabs is an AI research and product company transforming how we interact with technology.We launched in January 2023 with the first human-like AI voice model. Today, we serve millions…
AU, KR +2 more•Full Time
NEW
Work From Home
Remote Customer Success Jobs
Our listings include a diverse range of remote opportunities for customer success professionals, including customer support specialists, customer success managers, and account managers. Whether you are just starting out in the field or have years of experience, we have something for everyone.
We work with reputable companies and individuals who are looking for talented and skilled customer success professionals to join their teams. Our remote job listings offer the flexibility to work from anywhere in the world while still providing the opportunity to work with some of the most innovative and exciting companies in the industry.
With our listings, you can apply for opportunities that align with your skills and experience and work on your own schedule. We update our listings regularly, so make sure to check back often for new opportunities.
Take the first step towards finding your dream remote job in customer success by browsing our listings today. We are confident that you will find an opportunity that suits your skills, experience, and career goals.
FAQ
What key performance indicators (KPIs) matter in remote Customer Success?
Distributed teams track outcomes rigorously. Core metrics include Customer Satisfaction Scores (CSAT), Net Promoter Score (NPS), and customer retention/churn rates.
What software is essential for work-from-home Customer Success positions?
You will regularly use cloud helpdesk platforms like Zendesk, Intercom, or Freshdesk, combined with internal knowledge bases like Notion or Confluence.
How are onboarding and client calls handled remotely?
Client interactions are conducted entirely online via video platforms like Zoom, Google Meet, or Microsoft Teams, alongside CRM management in Salesforce.
What soft skills are vital for a distributed customer manager?
High emotional intelligence, deep product empathy, proactive problem solving, and exceptional written clarity for managing complex client requests without supervision.
Are working hours strict in remote Customer Success jobs?
While asynchronous work exists, Customer Success roles often require dedicated availability during core client business hours for live syncs and milestone check-ins.
How do remote teams handle customer success escalations?
Escalation pathways are clearly documented in internal wikis, allowing remote agents to route tech issues to engineering via Jira or Slack seamlessly.