Cloudinary Aug 25
Technical Customer Success Manager
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement,…
Remote job category
Remote Customer Support & Success jobs.
From venture-backed scale-ups to mission-driven NGOs, employers drop their freshest Customer Support & Success openings here because they know our community delivers. Each role spells out stack, scope, and success metrics upfront—no keyword-stuffed fluff. Pick your time-zone, set your own soundtrack, and contribute to products used by millions while still catching sunsets in your hometown. That’s the magic of modern Customer Support & Success done remotely.
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Fresh Customer Support & Success rolesListings from remote-ready employers
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→Customer Support & SuccessA focused collection for your expertise
Remote-firstRoles designed for distributed work
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Ashby Aug 22Mid-Market Customer Success Manager – EMEA
About this RoleHi, Denise here and I am the Head of Mid-Market Customer Success at Ashby 👋. Our team is passionate about shaping and scaling an exceptional high-touch customer experience…
Luna Physical Therapy Aug 31Patient Onboarding Associate- Call Center (part time hours)
Since 2018, Luna has redefined physical therapy with award-winning technology and proven clinical models. Operating in 28 states with 25+ nationwide partners, we connect patients and providers through an intuitive,…
U-Haul Aug 31Bilingual French – Remote Roadside Assistance Agent (Part Time)
Location:2727 N Central Ave, Phoenix, Arizona 85004 United States of AmericaAre you fluent in French and English? Do you enjoy helping people and providing solutions in real-time? If so, consider…
Tines Aug 31Senior Customer Success Manager – East/Public Sector
Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world’s most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity…
Unite Us Aug 31Customer Success Executive
Job Title: Customer Success Executive – Nebraska Department: Customer Success About the Role: As a Customer Success Executive, you’ll own retention and expansion for a strategic book of business across our most impactful customers….
Salesloft Aug 31Sr. Customer Success Manager
Title: Customer Success Manager, EnterpriseLocation: Remote- US Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals….
Braze Aug 30Customer Success Manager II
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and…
Think Academy US Aug 30Customer Service Representative (Mandarin Required)
Job Title: Customer Success Specialist (Mandarin Required) Location: Remote Job type: Full-time Contractor Pay Range: $20-25/hour + performance-based commission , targeted $50K-$74K/year Mandarin Speaking and writing is required for this…
Language Services Associates Aug 30International Audio Remote Danish Interpreters
Overview: As an Internationally based audio interpreter for Danish in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the…
Category guide
Work from home in Customer Support & Success.
What to expect from this collection and how remote teams hire for this discipline.
Our listings include a diverse range of remote opportunities for customer success professionals, including customer support specialists, customer success managers, and account managers. Whether you are just starting out in the field or have years of experience, we have something for everyone.
We work with reputable companies and individuals who are looking for talented and skilled customer success professionals to join their teams. Our remote job listings offer the flexibility to work from anywhere in the world while still providing the opportunity to work with some of the most innovative and exciting companies in the industry.
With our listings, you can apply for opportunities that align with your skills and experience and work on your own schedule. We update our listings regularly, so make sure to check back often for new opportunities.
Take the first step towards finding your dream remote job in customer success by browsing our listings today. We are confident that you will find an opportunity that suits your skills, experience, and career goals.
Category FAQ
Before you apply.
Practical answers tailored to remote Customer Support & Success work, applications, tools, and distributed-team expectations.
What key performance indicators (KPIs) matter in remote Customer Support & Success?
Distributed teams track outcomes rigorously. Core metrics include Customer Satisfaction Scores (CSAT), Net Promoter Score (NPS), and customer retention/churn rates.
What software is essential for work-from-home Customer Support & Success positions?
You will regularly use cloud helpdesk platforms like Zendesk, Intercom, or Freshdesk, combined with internal knowledge bases like Notion or Confluence.
How are onboarding and client calls handled remotely?
Client interactions are conducted entirely online via video platforms like Zoom, Google Meet, or Microsoft Teams, alongside CRM management in Salesforce.
What soft skills are vital for a distributed customer manager?
High emotional intelligence, deep product empathy, proactive problem solving, and exceptional written clarity for managing complex client requests without supervision.
Are working hours strict in remote Customer Support & Success jobs?
While asynchronous work exists, Customer Support & Success roles often require dedicated availability during core client business hours for live syncs and milestone check-ins.
How do remote teams handle customer success escalations?
Escalation pathways are clearly documented in internal wikis, allowing remote agents to route tech issues to engineering via Jira or Slack seamlessly.
Let the right remote role find you.
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