Roboflow Sep 5
Support Engineer
Who We Are Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the…
Remote job category
Remote Customer Support & Success jobs.
From venture-backed scale-ups to mission-driven NGOs, employers drop their freshest Customer Support & Success openings here because they know our community delivers. Each role spells out stack, scope, and success metrics upfront—no keyword-stuffed fluff. Pick your time-zone, set your own soundtrack, and contribute to products used by millions while still catching sunsets in your hometown. That’s the magic of modern Customer Support & Success done remotely.
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Fresh Customer Support & Success rolesListings from remote-ready employers
→Flexible work modelsFull-time, contract, freelance and part-time
→Global opportunitiesCountry, region and time-zone options
→Customer Support & SuccessA focused collection for your expertise
Remote-firstRoles designed for distributed work
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Cloudinary Aug 25Technical Customer Success Manager
Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement,…
Semperis Sep 12Associate VP, Customer Success – Americas
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they…
Insurify Sep 12Customer Service Representative
Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers…
Axon Sep 12Sr Customer Success Manager – Justice
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem…
Samsara Sep 12Manager I, Customer Success Manager
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of…
Ashby Sep 12Startup Customer Success Manager – Americas
Hello! I’m Jared 👋 I joined Ashby four years ago as the first member of the Startup Customer Success team. Since then, I have been a part of building out…
NCR Voyix Sep 12Customer Engineer – Jylland, Denmark
About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services…
ParcelHero Sep 12Customer service manager (PP)
ParcelHero is one of the UK’s biggest parcel delivery price comparison sites, with over 5 million visitors a year. We’re a scaling, technology-focused business with 120 remote staff worldwide –…
- ParcelHero Sep 12
Customer service manager (CZ)
ParcelHero is one of the UK’s biggest parcel delivery price comparison sites, with over 5 million visitors a year. We’re a scaling, technology-focused business with 120 remote staff worldwide –…
Category guide
Work from home in Customer Support & Success.
What to expect from this collection and how remote teams hire for this discipline.
Our listings include a diverse range of remote opportunities for customer success professionals, including customer support specialists, customer success managers, and account managers. Whether you are just starting out in the field or have years of experience, we have something for everyone.
We work with reputable companies and individuals who are looking for talented and skilled customer success professionals to join their teams. Our remote job listings offer the flexibility to work from anywhere in the world while still providing the opportunity to work with some of the most innovative and exciting companies in the industry.
With our listings, you can apply for opportunities that align with your skills and experience and work on your own schedule. We update our listings regularly, so make sure to check back often for new opportunities.
Take the first step towards finding your dream remote job in customer success by browsing our listings today. We are confident that you will find an opportunity that suits your skills, experience, and career goals.
Category FAQ
Before you apply.
Practical answers tailored to remote Customer Support & Success work, applications, tools, and distributed-team expectations.
What key performance indicators (KPIs) matter in remote Customer Support & Success?
Distributed teams track outcomes rigorously. Core metrics include Customer Satisfaction Scores (CSAT), Net Promoter Score (NPS), and customer retention/churn rates.
What software is essential for work-from-home Customer Support & Success positions?
You will regularly use cloud helpdesk platforms like Zendesk, Intercom, or Freshdesk, combined with internal knowledge bases like Notion or Confluence.
How are onboarding and client calls handled remotely?
Client interactions are conducted entirely online via video platforms like Zoom, Google Meet, or Microsoft Teams, alongside CRM management in Salesforce.
What soft skills are vital for a distributed customer manager?
High emotional intelligence, deep product empathy, proactive problem solving, and exceptional written clarity for managing complex client requests without supervision.
Are working hours strict in remote Customer Support & Success jobs?
While asynchronous work exists, Customer Support & Success roles often require dedicated availability during core client business hours for live syncs and milestone check-ins.
How do remote teams handle customer success escalations?
Escalation pathways are clearly documented in internal wikis, allowing remote agents to route tech issues to engineering via Jira or Slack seamlessly.
Let the right remote role find you.
Build a Jobicy profile, add evidence of your Customer Support & Success experience, and make it easier for remote employers to understand the value you bring.