Remote Customer Success Jobs
From venture-backed scale-ups to mission-driven NGOs, employers drop their freshest Customer Success openings here because they know our community delivers. Each role spells out stack, scope, and success metrics upfront—no keyword-stuffed fluff. Pick your time-zone, set your own soundtrack, and contribute to products used by millions while still catching sunsets in your hometown. That’s the magic of modern Customer Success done remotely.
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General information Requisition # R69112 Locations USA-Remote Work Posting Date 07/02/2026 Security Clearance Required Secret Remote Type Fully Remote Time Type Full time Description & Requirements Elevate your career with…
US•Full Time
Job DescriptionCustomer Care Representative Located in Arizona and NevadaLocation: Remote | Job Type: Full-TimeSchedule: Shifts may include evenings and weekendsCompensation: Competitive pay + shift differentials for nights/weekendsWhy Join Us?At Assurant, our Customer Care Representatives are…
US•Full Time
Who are we?SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer…
EU•Full Time
NEW
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI…
US•Full TimeUSD 104k-183k/year
CompanyCox Automotive – USAJob Family GroupCustomer Care GroupJob ProfileCustomer Care Specialist IIManagement LevelIndividual ContributorFlexible Work Option Hybrid – Ability to work remotely part of the weekTravel %NoWork ShiftDayCompensationHourly base pay…
US•Full TimeUSD 36,340-54,620/year
This position is National Remote. You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.Optum Insight is improving the flow of health…
US•Full TimeUSD 32k-58k/year
About NCR VOYIXNCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services…
NZ•Full Time
NZD 70k-70k/year
About Clarity Clinic, PLLCClarity Clinic is an interdisciplinary private practice bringing together Psychiatrists, Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to guide the whole person toward…
US•Full TimeNEW
Company DescriptionWe are a Bosch company, but we do not produce tangible objects such as DIY tools or car parts. Service is our product. We provide services and complex technology…
ES•Full Time
EUR 20k-23k/year
Job Title: Seasonal Customer Care Market SpecialistRate: $21/hour CADLocation: Remote (within Canada)Application Deadline: Friday, July 31st, 2026 at 5:00pm PSTStart Date: October 12, 2026 OR October 26, 2026 Terms of employment:…
CA•Full Time
CAD 42k-42k/year
Work From Home
Remote Customer Success Jobs
Our listings include a diverse range of remote opportunities for customer success professionals, including customer support specialists, customer success managers, and account managers. Whether you are just starting out in the field or have years of experience, we have something for everyone.
We work with reputable companies and individuals who are looking for talented and skilled customer success professionals to join their teams. Our remote job listings offer the flexibility to work from anywhere in the world while still providing the opportunity to work with some of the most innovative and exciting companies in the industry.
With our listings, you can apply for opportunities that align with your skills and experience and work on your own schedule. We update our listings regularly, so make sure to check back often for new opportunities.
Take the first step towards finding your dream remote job in customer success by browsing our listings today. We are confident that you will find an opportunity that suits your skills, experience, and career goals.
FAQ
What key performance indicators (KPIs) matter in remote Customer Success?
Distributed teams track outcomes rigorously. Core metrics include Customer Satisfaction Scores (CSAT), Net Promoter Score (NPS), and customer retention/churn rates.
What software is essential for work-from-home Customer Success positions?
You will regularly use cloud helpdesk platforms like Zendesk, Intercom, or Freshdesk, combined with internal knowledge bases like Notion or Confluence.
How are onboarding and client calls handled remotely?
Client interactions are conducted entirely online via video platforms like Zoom, Google Meet, or Microsoft Teams, alongside CRM management in Salesforce.
What soft skills are vital for a distributed customer manager?
High emotional intelligence, deep product empathy, proactive problem solving, and exceptional written clarity for managing complex client requests without supervision.
Are working hours strict in remote Customer Success jobs?
While asynchronous work exists, Customer Success roles often require dedicated availability during core client business hours for live syncs and milestone check-ins.
How do remote teams handle customer success escalations?
Escalation pathways are clearly documented in internal wikis, allowing remote agents to route tech issues to engineering via Jira or Slack seamlessly.