Remote Customer Success Jobs
From venture-backed scale-ups to mission-driven NGOs, employers drop their freshest Customer Success openings here because they know our community delivers. Each role spells out stack, scope, and success metrics upfront—no keyword-stuffed fluff. Pick your time-zone, set your own soundtrack, and contribute to products used by millions while still catching sunsets in your hometown. That’s the magic of modern Customer Success done remotely.
Advanced Filters for Remote Job Search: filter by job type, salary range, time zone, experience level, company size, and more.
Upload your resume now
- To unlock remote work opportunities and be discovered by global employers.
Job DescriptionCustomer Care Representative Located in Arizona and NevadaLocation: Remote | Job Type: Full-TimeSchedule: Shifts may include evenings and weekendsCompensation: Competitive pay + shift differentials for nights/weekendsWhy Join Us?At Assurant, our Customer Care Representatives are…
US•Full Time
NEW
Oddball believes that we can bring change and improve the daily lives of millions by bringing quality software to the federal space. Our team is full of experienced engineering, product,…
US•Full TimeUSD 75k-110k/year
Description Join Our Team as a Remote Experienced and Licensed Customer Service Representative!Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service…
US•Full TimeNEW
At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to…
SG•Full Time
NEWAt Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to…
SG•Full TimeNEW
We are seeking a Customer Engagement Manager (CEM) to join our Worldwide Public Sector Sales team, supporting Education and State & Local Government customers. In this role, you will serve…
US•Full TimeUSD 147,900-220,200/year
What Makes Us Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent…
US, CA +1 more•Full Time
USD 140k-180k/year
Customer Care Delivery Specialist in HR Services with English and ItalianOur storyAt Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our…
PL•Full Time
NEWWhat Makes Us Unique At Cloudbeds, we’re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent…
US, CA•Full TimeUSD 140k-180k/year
Job Requisition ID #26WD99448Position OvevriewThe Account Technical Lead (ATL), Enterprise Accounts, leads high-complexity technical engagements, independently drives enterprise discovery, architects detailed solution designs, and develops the Customer Technical Vision (CTV)….
APAC, AU•Full Time
NEW
Work From Home
Remote Customer Success Jobs
Our listings include a diverse range of remote opportunities for customer success professionals, including customer support specialists, customer success managers, and account managers. Whether you are just starting out in the field or have years of experience, we have something for everyone.
We work with reputable companies and individuals who are looking for talented and skilled customer success professionals to join their teams. Our remote job listings offer the flexibility to work from anywhere in the world while still providing the opportunity to work with some of the most innovative and exciting companies in the industry.
With our listings, you can apply for opportunities that align with your skills and experience and work on your own schedule. We update our listings regularly, so make sure to check back often for new opportunities.
Take the first step towards finding your dream remote job in customer success by browsing our listings today. We are confident that you will find an opportunity that suits your skills, experience, and career goals.
FAQ
What key performance indicators (KPIs) matter in remote Customer Success?
Distributed teams track outcomes rigorously. Core metrics include Customer Satisfaction Scores (CSAT), Net Promoter Score (NPS), and customer retention/churn rates.
What software is essential for work-from-home Customer Success positions?
You will regularly use cloud helpdesk platforms like Zendesk, Intercom, or Freshdesk, combined with internal knowledge bases like Notion or Confluence.
How are onboarding and client calls handled remotely?
Client interactions are conducted entirely online via video platforms like Zoom, Google Meet, or Microsoft Teams, alongside CRM management in Salesforce.
What soft skills are vital for a distributed customer manager?
High emotional intelligence, deep product empathy, proactive problem solving, and exceptional written clarity for managing complex client requests without supervision.
Are working hours strict in remote Customer Success jobs?
While asynchronous work exists, Customer Success roles often require dedicated availability during core client business hours for live syncs and milestone check-ins.
How do remote teams handle customer success escalations?
Escalation pathways are clearly documented in internal wikis, allowing remote agents to route tech issues to engineering via Jira or Slack seamlessly.