From venture-backed scale-ups to mission-driven NGOs, employers drop their freshest Customer Support & Success openings here because they know our community delivers. Each role spells out stack, scope, and success metrics upfront—no keyword-stuffed fluff. Pick your time-zone, set your own soundtrack, and contribute to products used by millions while still catching sunsets in your hometown. That’s the magic of modern Customer Support & Success done remotely.
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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives…
The role of an Enterprise Customer Success Manager at Canonical Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate…
Our team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a delightful, world-class experience…
Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug…
Our Mission: 6sense’s mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are…
Purpose: To engage, retain, and grow small to mid-tier healthcare practices using AI-driven, low-touch engagement strategies. Responsibilities: Scaled Engagement & Product Adoption Model: Execute and optimize growth, retention, and feature-adoption…
What is PerfectServe? PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily…
Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug…
Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM’s platforms enable investigators to trace illicit activity, build…
Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half…
What to expect from this collection and how remote teams hire for this discipline.
Our listings include a diverse range of remote opportunities for customer success professionals, including customer support specialists, customer success managers, and account managers. Whether you are just starting out in the field or have years of experience, we have something for everyone.
We work with reputable companies and individuals who are looking for talented and skilled customer success professionals to join their teams. Our remote job listings offer the flexibility to work from anywhere in the world while still providing the opportunity to work with some of the most innovative and exciting companies in the industry.
With our listings, you can apply for opportunities that align with your skills and experience and work on your own schedule. We update our listings regularly, so make sure to check back often for new opportunities.
Take the first step towards finding your dream remote job in customer success by browsing our listings today. We are confident that you will find an opportunity that suits your skills, experience, and career goals.
Practical answers tailored to remote Customer Support & Success work, applications, tools, and distributed-team expectations.
Distributed teams track outcomes rigorously. Core metrics include Customer Satisfaction Scores (CSAT), Net Promoter Score (NPS), and customer retention/churn rates.
You will regularly use cloud helpdesk platforms like Zendesk, Intercom, or Freshdesk, combined with internal knowledge bases like Notion or Confluence.
Client interactions are conducted entirely online via video platforms like Zoom, Google Meet, or Microsoft Teams, alongside CRM management in Salesforce.
High emotional intelligence, deep product empathy, proactive problem solving, and exceptional written clarity for managing complex client requests without supervision.
While asynchronous work exists, Customer Support & Success roles often require dedicated availability during core client business hours for live syncs and milestone check-ins.
Escalation pathways are clearly documented in internal wikis, allowing remote agents to route tech issues to engineering via Jira or Slack seamlessly.
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