Privacy Policy
The document was created July 2019.
The last update to this document was May 2025.
Current as of today.
Cookies
Cookies are small text files that the website stores locally on your computer. Cookies allow us to recognize your computer the next time you visit us. By doing so, Jobicy is able to improve the user-friendliness of the website and to adjust the website to your needs. Most Internet browsers are set to accept these cookies automatically.
The type of personal information we collect as a result of a cookie is specific to your computer and may include the Internet Protocol (IP) address, the date and time you access our website, and what parts of the website are visited. We collect the foregoing personal information to monitor the usage and usefulness of our website, for statistical purposes, and to send you information about our company and our (new) products and services, which suit your interests.
You may set your browser to notify you when you receive a cookie or to refuse receiving it. You can also withdraw your consent at all times by re-entering our website and selecting the right options. By changing settings, you can also determine that your browser will not accept cookies from this website. Be aware that in such events you may no longer be able to use all the possibilities and features of our website.
Collection of data, purpose and recipients
For the purposes of the General Data Protection Regulation (GDPR) and related data protection laws, Jobicy acts as the Data Controller of your personal information. We collect personal data when you provide it to us (e.g., name, city, phone number, and e-mail address), through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests, or other situations in which you have chosen to provide personal information to us. This information will be stored on our servers securely and made available to be viewed by other users of Jobicy for the purposes that the Website is designed to facilitate. You reserve the right to remove any information about yourself from the website.
Your data shall be processed for the purposes of the realization of any agreement between you and Jobicy, fulfilling a request from you for information or advice, meeting statutory or other legal requirements, providing an optimal service, and sending you information about our company and our (new) products or services, which suit your interests.
Your Data Rights (GDPR Compliance)
At all times you have the right to object to the use of your data for direct marketing purposes. Under applicable data protection laws, including the GDPR, you have the right to request access to, rectification of, or deletion (Right to be Forgotten) of your personal data if such data is incorrect or irrelevant. You also have the right to restrict processing and the right to data portability.
For any of these purposes, please submit your official request via our Contact Form. Please begin your message with “PRIVACY REQUEST:” so our team can process it promptly.
Retention period
Jobicy will not retain the personal data that is obtained through this website for longer than necessary, unless there are compelling reasons or other legal obligations to retain the data for a longer period.
Delete Your Account and Data
When you delete your account, we make every effort to remove your personal information from all of our systems. However, some historical data, like previous support requests you submitted, will be retained for customer support purposes. After deleting your account, your data will no longer be accessible or recoverable, and you will no longer receive notifications from Jobicy about your account.
Deletion of personal data will be processed only after receiving confirmation about it. This process is fully automated; it is useless and unnecessary to contact our support team. All steps are performed independently in the User’s personal account.
- Log in to your account.
- In the left sidebar menu, navigate to My Profile.
- At the bottom of the My Profile page, under “Delete account”, click Delete my data and account.
- Follow the steps in the app to delete your account.
- Once you confirm the deletion, your account and all associated data are deleted immediately and cannot be recovered. This process is fully automated; no additional action is required afterwards.
Once terminated, we will make reasonable commercial efforts to permanently delete your account and all the data associated with it, including your Listings from our Website. While this information may be temporarily retained in residual backups, we cannot recover your data once you have closed your account.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Website Managers can access:
- Order information like what was purchased, when it was purchased, and
- Customer information like your name and email address.
Our team members have access to this information to help fulfill orders and support you.
Payments
Jobicy uses industry-leading payment processors for the secure, PCI-compliant handling of credit card information for both our subscription plan payments and our payment forms.
Stripe
Stripe handles collecting, transmitting, processing, and storing credit card information for our customers when they upgrade to a paid plan. Stripe only processes this information to support the needs of Jobicy. Additionally, Stripe is available as a payment provider option to our customers on all plan levels to enable the creation of forms that collect payment. When you first connect your organization to Stripe, we share your name, email address, and organization name with Stripe to facilitate quickly creating a new Stripe account. You can learn more about how Stripe protects your personal information in the Stripe Privacy Policy.
PayPal
PayPal is available as a payment provider option to our customers on the Team and Enterprise plans. When you first connect your forms to PayPal, we share your name, email address, and organization name with PayPal to facilitate quickly creating a new PayPal account. You can learn more about how PayPal protects your personal information in the PayPal Privacy Policy.
Notice of Breach of Security
We will notify you if there was a breach of your personal information.
If a security breach causes an unauthorized intrusion into our system that materially affects you or your organization’s information, then we will notify you as soon as possible and later report the action we took in response.
Safeguarding Your Information
We work hard to keep your information safe and secure. Please do your part and protect your account password.
We take reasonable and appropriate measures to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information. We rely on Cloudflare to safeguard the physical and technical security of your information, and we have documented and enforced organizational controls to limit access to, and to protect your information.
Jobicy accounts require an email address and password to log in. You must keep your email address and password secure, and never disclose them to a third party. If you feel like the security of your account has been compromised, you must inform us immediately so we can take protective measures to safeguard your information.
AI Tools
What We Mean by “AI Tools”
On Jobicy we provide features powered by machine-learning models (e.g., résumé scoring, cover-letter generator, interview practice).
Data We Process
When you use an AI feature we may process: (a) the prompts you type or upload; (b) generated outputs; (c) usage logs (timestamps, IP, device).
Why We Process It
We use this data to deliver the requested output, monitor for abuse, troubleshoot, and improve model quality. We do not sell your prompts or outputs to third parties or use them to train unrelated public models.
Third-Party Model Providers
Some features call external APIs (currently OpenAI, Anthropic, Google Gemini). These providers process data only to deliver the service and are bound by confidentiality and security obligations.
Automated Decision-Making
AI outputs are suggestions only. We do not make fully automated decisions with legal or similarly significant effects on you.
How Long We Keep It
Raw prompts and outputs are retained for 30 days unless you explicitly save them to your profile; logs are kept for up to 90 days for security auditing.
Sensitive Data Warning
Do not input highly sensitive personal data (e.g., health records, government IDs). If you do, you acknowledge you have no expectation of privacy beyond what is stated here.
Security
All AI traffic is encrypted in transit (TLS 1.2+) and at rest (AES-256).
Children
AI features are offered only to users 16 years or older; we do not knowingly process data of minors below this age.
Questions & Concerns
We are committed to resolving any privacy concerns that you may have regarding your data.
If you have any questions about the privacy, security, or accuracy of your information, please submit a request through our official Contact Form. Please note, our team only considers questions directly related to the privacy or accuracy of your information. Any extraneous requests will be rejected.