Hume AI

Hume AI builds data and evaluation infrastructure for emotionally intelligent voice AI. The company says its work draws on more than a decade of research into voice and emotion, with the aim of helping teams create voice systems that better reflect how people experience conversation. Its research examines how people express and perceive emotion through voice, face, and language, then applies that work to practical tools for AI development and assessment.

Its offerings include datasets, benchmarks, speech models, evaluation frameworks, and feedback systems for teams building voice models and agents. Hume describes these resources as ways to assess whether systems sound natural, reliable, emotionally aware, and appropriate in real-world contexts. The company serves teams developing foundation models, fine-tuning voice agents, or evaluating systems already in production.

Hume’s platform also supports measuring and improving voice AI performance. Its public materials describe an audio-native model that analyzes speech, sound, and context to answer audio questions, as well as evaluation tools for comparing models and agents. The stated goal is to help developers move beyond transcript-only assessment and consider features such as tone, timing, context, and emotional expression.

The company’s work is rooted in the study of human emotion and expression. Hume says its scientists use data-driven methods, computational techniques, and large-scale human studies. The resulting infrastructure includes multilingual datasets, speech models, human-grounded evaluations, public benchmarks, and feedback systems. Its vision is for voice AI to enhance human connection by making performance measurable and more aligned with people’s experiences of conversation.

Hume AI, Inc. is based in New York City, with its listed office at 51 Madison Avenue. LinkedIn identifies the company as founded in 2021. The company presents itself as both a research organization and a technology provider, connecting emotion science with products for commercial AI development and academic work. Its contact page invites businesses to discuss enterprise solutions and offers academic researchers access to a research program with free API credits.

The company states a broader mission to ensure that artificial intelligence serves human goals and emotional well-being. Its careers page describes a remote-friendly approach, with its headquarters in Manhattan and options to work remotely or in a flexible hybrid arrangement. Listed benefits include medical, dental, and vision coverage, equity, flexible paid time off, a learning budget, and team gatherings. These details describe the company’s published employment offering rather than a complete account of its internal culture.