Kustomer

At Kustomer, we specialize in providing an AI-powered customer service CRM platform designed to transform how businesses interact with their customers.

Our platform enables companies to deliver faster, more personalized service through omnichannel messaging, unifying the customer view, and leveraging AI-powered automations to enhance every aspect of the support experience.

Our solution includes instant AI agents that provide human-like support for customers and AI assistants that help customer service representatives by automating routine tasks, allowing them to focus on complex customer needs.

We offer a comprehensive CRM with a complete customer view, along with workflows that automate repetitive processes to increase team efficiency and improve outcomes. Our platform prioritizes security and compliance to protect customer data throughout the entire service journey.

With customizable AI Agent Studio, businesses can build their own tailored AI teams without requiring developer resources, seamlessly integrating with existing tools and systems. Our platform empowers service organizations to smartly triage, route, and support agents across multiple communication channels including email, chat, social media, and phone.

Founded in New York City in 2015, Kustomer is committed to innovating customer service through a combination of human expertise and artificial intelligence, helping companies unlock better customer experiences and operational efficiencies.