About ShyftOff
ShyftOff makes contact center ops insanely easy. It’s the only Agentic Workforce Delivery Platform™ that manages and executes a scalable, human workforce around your AI + W2s.
ShyftOff’s platform acts on your CX data automatically to find, certify, and scale the best flexible agents while entirely managing scheduling, performance management, QA and even payments.
With ShyftOff, it feels like you’re running your entire contact center in one click—perfectly staffed, always optimized, and cost controlled with full transparency.
