Claims Management Adjuster

Rate, USD
$32 / hour
Work schedule
Full Time,
Language skills
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About me

Having worked in the insurance field for the last 5 years, I have gained extensive knowledge in the claims sector. Having been both a processor for auto liability claims and later an adjuster; I have experienced a plethora of claims situations. I excel in customer service and conflict resolution.

My work in claims management for a third party administrator has opened up new skills. I have skills in quality assurance, management, team leadership, and training.

It also enhanced my time management, customer service, adaptability, efficiency, and accuracy.

Before claims I worked in the banking industry for about 3-4 years. I gained knowledge in sales, money management, and compliance.

As of 2022 I also began my own small business selling anime clothing for women. Being a small business owner I am learning marketing, web design, and Canva design. I am learning how to create and maintain a brand.

Professional area


Aug 2013 - May 2015 None @ Ohio University

Began studies in Psychology and Theater

Aug 2016 - May 2019 None @ Cleveland State University

Gained some knowledge in Accounting.

Jan 2023 - Current Psychology Associates @ Hillsborough County Community College

Currently finishing my Associate’s in Psychology, and then transferring over to a 4-year institution for my Bachelor’s.


Feb 2022 - Current Claims Management Specialist @ Brightclaims/Genpact
June 2018 - Feb 2022 Claims Adjuster @ Progressive
Jan 2018 - June 2018 Claims Processor @ Progressive
Sept 2016 - Jan 2018 Personal Universal Banker @ Citizens Bank
Dec 2015 - Sept 2016 Retail Banker @ Woodforest National Bank

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