About Me
Having worked in the insurance field for the last 5 years, I have gained extensive knowledge in the claims sector. Having been both a processor for auto liability claims and later an adjuster; I have experienced a plethora of claims situations. I excel in customer service and conflict resolution.
My work in claims management for a third party administrator has opened up new skills. I have skills in quality assurance, management, team leadership, and training.
It also enhanced my time management, customer service, adaptability, efficiency, and accuracy.
Before claims I worked in the banking industry for about 3-4 years. I gained knowledge in sales, money management, and compliance.
As of 2022 I also began my own small business selling anime clothing for women. Being a small business owner I am learning marketing, web design, and Canva design. I am learning how to create and maintain a brand.
Skills
Customer ServiceCommunicationTime ManagementSalesMicrosoft OfficeLeadershipTeam LeadershipMicrosoft ExcelQuality AssuranceMicrosoft WordCanvaCustomer RetentionMicrosoft PowerPointUpsellingMicrosoft TeamsConflict ResolutionCreative WritingPublic SpeakingContent Writing
Experience
Education
None
Began studies in Psychology and Theater
None
Gained some knowledge in Accounting.
Psychology Associates
Currently finishing my Associate's in Psychology, and then transferring over to a 4-year institution for my Bachelor's.
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