About Me
Customer service professional responsible for addressing inquiries, resolving issue, and ensuring client satisfaction. I possess excellent communication and interpersonal skills that allow me to interact effectively with a diverse range of clients. I make myself knowable of products and services offered to provide accurate information and guidance. I've proven myself to be adept at handling challenging situations, remaining calm, and finding solutions to meet client needs.
Skills
Communication SkillsAnalytical SkillsAccount ManagementMicrosoft OfficeCustomer SuccessCustomer SupportCritical ThinkingData EntryBankingOperationsConflict ResolutionAdministrationBusiness AdministrationCreative ThinkingComputer LiteracyActive Listening
Experience
Bank Teller @ PNC Bank
06/2023 Manager Trainee @ Sams Club
06/2022 - 04/2023 Manager Trainee @ Howze Consulting
05/2020 - 05/2023 Education
Morgan State University
12/2022 Bachelor Degree
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