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About Me

Customer service professional responsible for addressing inquiries, resolving issue, and ensuring client satisfaction. I possess excellent communication and interpersonal skills that allow me to interact effectively with a diverse range of clients. I make myself knowable of products and services offered to provide accurate information and guidance. I've proven myself to be adept at handling challenging situations, remaining calm, and finding solutions to meet client needs.

Skills

Communication SkillsAnalytical SkillsAccount ManagementMicrosoft OfficeCustomer SuccessCustomer SupportCritical ThinkingData EntryBankingOperationsConflict ResolutionAdministrationBusiness AdministrationCreative ThinkingComputer LiteracyActive Listening

Experience

Bank Teller @ PNC Bank
06/2023
Manager Trainee @ Sams Club
06/2022 - 04/2023
Manager Trainee @ Howze Consulting
05/2020 - 05/2023

Education

Morgan State University
12/2022

Bachelor Degree

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