Liaised with directors, actors and other creative staff to successfully complete projects.
Collaborated creatively on short form content and marketing tactics for social media platforms, increasing demographic reach and user engagement by 50%.
Presented production ideas and determined creative scenarios for production and delivery

Led wine tasting experiences in tasting room with goal of providing top tier customer service and selling wine club memberships and cases, achieving average of ten cases sold per week.
Developed sales pitch which included extensive information on wine making process, Santa Cruz Mountain appellation, and history of winery in order to provide better experience for guests, thus increasing customer engagement and wine club sign ups by 10%.
Coordinated group tastings and private events, established communication with patrons and logged reservations in calendar database.
Trained and onboarded new staff members on standard operating procedure and culture of organization.

Managed ushers to perform efficiently during Main Stage performances, resulting in smooth patron experience.
Greeted and assisted with up to 300 patrons attending theatre productions. Worked with stage manager of each production to ensure smooth run of performances.