IT Service Desk Specialist

I am a Quality Assurance professional with over 10 years of testing experience, including 8 years in IT and proven leadership of remote QA teams. My expertise lies in manual testing, test planning, and driving process optimization to deliver high-quality results in Agile environments. I excel at collaborating with cross-functional stakeholders and aligning testing efforts…

Senior Software Engineer with 8+ years of experience building scalable, secure, and high-performance systems across backend, full stack, AI/ML, cloud infrastructure, and IoT domains.

I am a results-driven and versatile professional with a bachelor’s degree and over a decade of expertise in Operations and Customer Service. Throughout my career, I have demonstrated a strong ability to foster positive customer relationships through outstanding interpersonal, communication, and analytical skills. I am energetic and resolute, eager to apply my extensive background to…

I am an award-winning business professional with extensive experience in client services and technical support. I have a proven track record of contributing to operational excellence in fast-paced environments by taking a proactive approach to troubleshooting technical issues and completing rigorous training programs. My commitment to delivering exceptional customer service is demonstrated through my ability…

I have extensive management experience in operations, quality assurance, customer service, and sales within the call center and rental car industries. I am proficient in using QuickBooks to invoice clients and review reports to identify business strengths and areas for improvement. Additionally, I have experience with WordPress, Unbounce, Publuu, Flip Books, Canva, City Spark, and…