Sr. It Technician
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time, Contract, Part Time, Temporary,
- Links
- —
- Language skills
- English
- Available for Hire
- Yes
About me
Over 15 years of Customer Support and IT Technician experience. Currently a Team Lead with American Communications Solutions.
Professional area
Skills
Active DirectoryActive ListeningChat and Email SupportComputer HardwareComputer KnowledgeCreativityCritical ThinkingCustomer CareCustomer ServiceCustomer SupportEmailITIT HelpdeskMicrosoftMicrosoft 365Microsoft OutlookProblem ResolutionProblem SolvingSoft skillsTeam BuildingTeam LeadershipTechnicalTechnical SupportTelephone EtiquetteTime ManagementTrainingTroubleshootingTypingWindows OSZoom
Education
- August 2003-December 2004 Music industry @ University of the Incarnate Word
Experience
- September 2013-present Help Desk Analyst @ American Communications Solutions
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