Business Analyst

• Data formatting, cleansing, analysis and visualization for Financial, Sales, Marketing and HR data for clients
• Quarterly OKR planning for Operations, HR, PMO, Sales and marketing departments
• Involved in company’s products’ research and development
• Developed company’s capacity model with financial projection
• Requirement gathering and creating proposal for clients and stakeholders
• Developed and manage sales pipeline in CRM for scaling up business with the help of email campaigns
• Setting up PMO, CSAP(client strategy and planning), marketing, business development departments.
• Project Management and SOP documentation
• Client and vendor Management
• Set up MIS system for client and HR operations
• Operation analytics by defining KPIs, data collection methods, data sources and reporting dashboards for optimizing sales and marketing.
• Conduct Market Analysis and develop financial model for client’s proposed product launch

Experienced in database administration, system analysis, development and support of MS SQL Server 2014/2012/2008 R2/2008 in Production, Test, Development, Replication and Cluster Server environment.
• Expertise in DBA on Production Servers, with Server Configuration, performance tuning and maintenance with outstanding troubleshooting capabilities.
• Experienced in High Availability /Disaster Recovery solutions; replication, log shipping and mirroring.
• Tracked and troubleshot Extract- Transform- Load (ETL) packages and jobs and studied their behavior based on various deployments done as per project designs.