Customer service representative

Rate, USD
$20 / hour
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

I am a customer service representative working on an associates degree in information technology. I graduate in may of 2025. I also am learning to be a front end developer. I have over 5 years of customer service experience and have great verbal and written communication skills.




Education

07/23 to 5/25 Associates of Information technology @ University of phoenix

Experience

10/21 to 07/23 Digital tech representative @ Capital one

β€’ Help Customers to get access to online accounts
β€’ Help customers with enrollment
β€’ Make payments to customers accounts and help enroll billing information
β€’ Verification/security for customers account
β€’ Engage and Acknowledge customers for excellent customer service experience

05/19 to 10/21 Scheduling coordinator @ Children’s hospital of the kings daughters

β€’ Register patients
β€’ Verify insurance
β€’ Prior Authorizations for Procedures
β€’ Faxes
β€’ Set appointments for patient and follows up

10/18 to 05/19 Front desk @ In and out medical center

β€’ Register patients and verify insurance
β€’ Fax and File papers to and from other companies
β€’ Various day to day office needs

06/17 to 05/18 Front desk registration representative @ Tidewater pediatrics

β€’ Check patients in and out
β€’ Answer phones
β€’ Verify insurances
β€’ Set appointments for patients and follow up
β€’ Verify referrals
β€’ Other various day to day office needs

05/15 to 05/17 Keyholder @ Solstice sunglasses

β€’ Open/close store
β€’ Acting assistant manager
β€’ Inventory
β€’ Cashier
β€’ Visual


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