Customer service representative

Rate, USD
$20 / hour
Work schedule
Full Time,
Language skills
English
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About me

I am a customer service representative working on an associates degree in information technology. I graduate in may of 2025. I also am learning to be a front end developer. I have over 5 years of customer service experience and have great verbal and written communication skills.




Education

07/23 to 5/25 Associates of Information technology @ University of phoenix

Experience

10/21 to 07/23 Digital tech representative @ Capital one

• Help Customers to get access to online accounts
• Help customers with enrollment
• Make payments to customers accounts and help enroll billing information
• Verification/security for customers account
• Engage and Acknowledge customers for excellent customer service experience

05/19 to 10/21 Scheduling coordinator @ Children’s hospital of the kings daughters

• Register patients
• Verify insurance
• Prior Authorizations for Procedures
• Faxes
• Set appointments for patient and follows up

10/18 to 05/19 Front desk @ In and out medical center

• Register patients and verify insurance
• Fax and File papers to and from other companies
• Various day to day office needs

06/17 to 05/18 Front desk registration representative @ Tidewater pediatrics

• Check patients in and out
• Answer phones
• Verify insurances
• Set appointments for patients and follow up
• Verify referrals
• Other various day to day office needs

05/15 to 05/17 Keyholder @ Solstice sunglasses

• Open/close store
• Acting assistant manager
• Inventory
• Cashier
• Visual


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