I am a customer service representative working on an associates degree in information technology. I graduate in may of 2025. I also am learning to be a front end developer. I have over 5 years of customer service experience and have great verbal and written communication skills.
β’ Help Customers to get access to online accounts
β’ Help customers with enrollment
β’ Make payments to customers accounts and help enroll billing information
β’ Verification/security for customers account
β’ Engage and Acknowledge customers for excellent customer service experience
β’ Register patients
β’ Verify insurance
β’ Prior Authorizations for Procedures
β’ Faxes
β’ Set appointments for patient and follows up
β’ Register patients and verify insurance
β’ Fax and File papers to and from other companies
β’ Various day to day office needs
β’ Check patients in and out
β’ Answer phones
β’ Verify insurances
β’ Set appointments for patients and follow up
β’ Verify referrals
β’ Other various day to day office needs
β’ Open/close store
β’ Acting assistant manager
β’ Inventory
β’ Cashier
β’ Visual