Virtual Assistant, Customer Service

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Spanish
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About me

Hard-working Medicine major currently attending Miami Dade College. Where my enthusiasm and collaborative spirit will be engaged in my workplace. Aiming to leverage proven communication, language and multitasking skills to successfully fill a role as an employee in your company.


Professional area



Education

Aug 2017-June 2021 Awards & Honors- Honor roll, Science awards Extracurricular activities- Newspaper Club- A club made for creative thinkers who pitched their ideas every month to be put in the school newspaper. We would meet for half an hour to discuss and write down ideas. Bear Pals- A commitment to selected freshmen providing them guidance and help whenever they need it. Miami Animal Rescue- Provided a home to a rescue puppy named meeko for two weeks and helped him find a forever home Hanna park clean up- Military retirement ceremony set up @ BioTECH @ Richmond Heights High school, — High school Diploma

Awards & Honors- Honor roll, Science awards
Extracurricular activities-
Newspaper Club- A club made for creative thinkers who pitched their ideas every month to be put in the school newspaper. We would meet for half an hour to discuss and write down ideas.
Bear Pals- A commitment to selected freshmen providing them guidance and help whenever they need it.
Miami Animal Rescue- Provided a home to a rescue puppy named meeko for two weeks and helped him find a forever home
Hanna park clean up- Military retirement ceremony set up

Aug 2021- current Pre-Med @ Miami Dade College, Kendall Campus — Still Enrolled

Relevant coursework- Cgs – Introduction to Computer Technology and Applications


Experience

Feb 2022- Sept 2022 Case manager assistant @ OneHome Healthcare, Miami, Fl-

Work closely with case managers, assisting them with everyday duties that will make them more efficient and effective at their jobs. Provide support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers

Nov 2022- Sept 2023 Assistant, Front desk receptionist @ Alejandro Duran D.C.P.A Chiropractic Physician, Miami, FL

Used a variety of therapies such as electric muscle stimulation, massage, and mechanical traction on patients
Helped visitors check in on time by greeting them and establishing the purpose of their visit.
Gather information about the client’s medical history, including medications, symptoms, and allergies.
Directed patients to exam rooms, answered questions,and helped doctors prepare for exams.
Gather and document medical data from patients, such as blood pressure and weight.
Implemented care and efficiency improvements to support and improve office operations.
Did clerical work like word processing, data entry, phone answering, and filing.


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