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We are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide array of customers. We ensure customers…
The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that…
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re…
About usAt Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions…
Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance: LMSs, courses, videos, articles, projects, and real-world skill insights, matching you with opportunities that align with your skills, role, and goals.For businesses, Degreed helps build a culture of learning that attracts, develops,…
Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance: LMSs, courses, videos, articles, projects, and real-world skill insights, matching you with opportunities that align with your skills, role, and goals.For businesses, Degreed helps build a culture of learning that attracts, develops,…
As a Senior Support Engineer, you’ll collaborate with other customer-facing teams to lend technical expertise and partner with engineering to clearly communicate issues and assess priority. You’re comfortable working independently and proactively driving results. You’ll lean on your programming skills to improve efficiency and develop innovative solutions for both customers and colleagues. Reporting directly to…
Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal healthAbout the RoleAs a Customer Experience Manager for Solace, you will be managing team members and through feedback and action, you’ll be supporting our team in getting people the help they need…
Varsity Tutors is building a global on-demand expert network and is on a mission to help people learn by seamlessly connecting experts and learners in any subject, anywhere, anytime. The Tutor Operations Specialist, also known as the Fulfillment Engagement Specialist, supports applicants, updates our catalog of sessions, supports our customer success team, and assigns tutors. We…
About Varsity Tutors & NerdyVarsity Tutors, a Nerdy (NYSE: NRDY) company, is a leading platform for live online learning with a mission to transform how people learn through technology. Our purpose-built proprietary platform, leveraging AI, seamlessly connects learners of all ages to experts across over 3,000 subjects and multiple formats, including one-on-one instruction, small group…
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