Remote Zendesk Jobs

We’re looking for a Customer Support Manager who’s passionate about people, problem-solving, and building an exceptional customer experience. In this role, you’ll lead a team of support specialists, championing their growth while ensuring customers receive top-tier support.

Thinkific’s Support Team is fueled by empathy and a genuine commitment to the customer experience. Every support interaction accelerates each creator’s unique path to success.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.

We are hiring an experienced data analyst to partner with our internal stakeholders and own internal data-modeling. Tremendous values data as a first-class citizen and believes insights unlock significant growth.

We are expanding our team and seeking a Solutions Architect (EMEA) to join our Professional Services organisation. This role is pivotal in ensuring our clients successfully integrate and optimise their use of the Degreed platform.

We are seeking a Support Advocate who is detail-oriented, hard-working, and a natural problem solver with a positive attitude. You will embrace a variety of responsibilities with enthusiasm and contribute to our unique company culture while upholding our core principles and values.

Support Engineering at GitLab isn’t just a title – you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments.

To achieve this, we’re in search of a successful Enterprise Account Executive with a proven track record in B2B sales and a passion for driving growth within the SaaS space.  You will play a vital role in growing our Enterprise account base.

The best Customer Experiences are built with Zendesk. Our powerful platform facilitates customer interactions across chat, email, phone, and social media, and is designed to grow and scale so it works for companies of any size – from startup to enterprise.

The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy.