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Youβll focus on managing your own small cohort of QA analysts, while working on impactful projects to improve the efficiency and effectiveness of the support team as a whole. Youβll also be working closely with our engineering, design, business operations, and compliance teams to improve our product and general customer-facing processes.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work.
Our Client Onboarding team is a critical component in ensuring that our newest clients join the mighty Kraken with minimal friction. Members of the Client Onboarding team have fantastic interpersonal skills, and a knack for assisting crypto newcomers while also remaining vigilant.
ModSquadΒ has partnered with aΒ top music streaming serviceΒ and we are currently seeking music-lovers and experienced Customer Support Representatives to join our team. This is aΒ fully remote opportunityΒ and as a member of this team, you will respond to customer inquiries via social channels (Facebook and X) inΒ PortugueseΒ andΒ English.
Lime is hiring a Voice of the Customer Manager to join our Customer Experience team! In this role, you will report to the Head of Customer Experience and Knowledge Sharing.
As a Content Associate at Talkspace, you will support the organization by developing and maintaining internal and external knowledge management databases and resources for our teams. Your responsibilities will include creating accurate and accessible content, collaborating with stakeholders to ensure information remains up-to-date, and optimizing self-service options to reduce support contact volume.
The Data Analyst will design, develop and validate reports and metrics to measure business performance across Operations for management purposes. The Data Analyst is responsible for analyzing operational data to identify performance gaps and unfavorable trends.
We are looking for hardworking individuals who are certain that they want a career in software sales.
Zendesk is looking for an experienced Enterprise Account Executive, based in the UK, who will be responsible for customer acquisition, adoption and growth within the enterprise segment. You will drive sales execution with accounts in your territory by establishing new executive level relationships and cultivating existing relationships.