Junior UI/UX and Technical Support Professional

I am a detail-oriented Computer Science graduate with a strong foundation in digital platforms, user experience design, technical workflows, and software engineering. I combine technical knowledge with user-centered thinking to help translate requirements into practical digital solutions.

I have hands-on experience supporting IT operations, resolving helpdesk requests, maintaining hardware and software asset records, and improving internal documentation. I am comfortable working in fast-paced environments where coordination, process clarity, and reliable technical support are important.

My strengths include UI/UX wireframing, requirements analysis, technical writing, prompt engineering, API integration, and workflow optimization. I enjoy designing clear user flows and documentation that make technical systems easier for teams and end users to understand.

Through academic and digital projects, I have worked on AI-powered publishing, adaptive educational tools, and cybersecurity research. These experiences strengthened my skills in functional architecture, content workflows, privacy and security frameworks, and structured policy documentation.

I am proficient with JavaScript, React.js, Node.js, PostgreSQL, Git, Figma, Adobe creative tools, and common IT utilities. I am seeking opportunities where I can contribute to UI/UX, product, technical support, or technical documentation initiatives while continuing to grow professionally.