I am a versatile administrative and sales professional with training in Business Administration and experience in customer service, logistics, inventory control, and office support.
I have supported administrative operations by preparing official documents, managing resources, coordinating meetings and events, maintaining digital files, and producing internal reports.
I am experienced in customer-facing work, including sales prospecting, client portfolio management, market analysis, supplier communication, and contract negotiation.
I have hands-on warehouse and logistics experience, including daily inventory management, merchandise classification, order preparation, quality controls, stock accuracy, and digital data registration.
I work well under pressure and focus on operational excellence, organization, conflict resolution, problem solving, and delivering reliable service to customers and internal teams.
Managed key client portfolios and contributed to a 10% increase in results. Exceeded monthly sales targets through efficient and customer-focused service.
Executed direct prospecting strategies to acquire new markets, analyzed local market trends to adapt offerings, and negotiated service contracts with suppliers to optimize costs.
Managed daily inventory activities to maintain stock accuracy, classified incoming merchandise, and prepared orders efficiently while ensuring packaging quality.
Performed warehouse quality controls through periodic audits, supported on-time order fulfillment, and registered operational data in digital systems to improve logistics flow.
Provided administrative support for the preparation of official documents and resource administration.
Organized events and meetings and maintained high performance in demanding, high-pressure work situations.
Managed digital files to improve data access times and coordinated executive calendars to increase daily team efficiency.
Handled supplier communications and invoicing processes, monitored office inventory to reduce operating costs, and prepared detailed internal reports to support decision-making.
Technical Bachelor's Certificate, Business Administration
Technical bachelor's certification in Business Administration.
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