I am a reliable, detail-oriented professional with three years of remote experience in customer support and client communication for a successful freelance digital illustration business.
I specialize in handling written customer inquiries in English, explaining services clearly, managing expectations, resolving misunderstandings, and maintaining positive client relationships.
I have supported a Fiverr account with a 5.0-star rating and more than 250 five-star reviews, contributing to consistent client satisfaction through professional and timely communication.
Alongside customer communication, I have worked as a Serbian-to-English translator, English tutor, and freelance content writer. These roles strengthened my writing, grammar, cultural awareness, and organizational skills.
I am comfortable working independently in a fully remote environment, managing multiple requests, following procedures, and learning new digital platforms and tools.
I am seeking a remote role where I can provide dependable customer assistance, administrative support, data handling, and efficient daily operational support.
Provided written customer support and client communication for a successful Fiverr freelance account specializing in custom digital illustration services.
Handled customer inquiries, explained services, managed client expectations, resolved misunderstandings, and maintained positive professional relationships. Contributed to a 5.0-star account rating with more than 250 five-star reviews through clear, timely, and reliable communication.
Bachelor, English Studies
Bachelor's studies in English Studies.
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