Alex Macdonald
Alex Macdonald

Senior Network Solutions Architect

Actively looking · Member since 28 Oct 2026
Location
Portland, United States
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am a customer-facing cybersecurity and network solutions professional with 10 years of experience designing, deploying, and supporting security solutions for SMB, mid-market, and enterprise customers.

I translate technical architecture into practical business outcomes and work closely with sales, engineering, support, vendors, and customer stakeholders. My work includes requirements gathering, solution design, SOW authoring, technical documentation, escalation management, and greenfield deployments.

I have hands-on experience with firewall and endpoint security platforms, automated penetration testing, Active Directory validation, privileged-access auditing, incident response, and evidence collection. I focus on reducing risk while maintaining operational performance and maintainability.

My networking background includes TCP/IP, VPNs, BGP, VLANs, QoS, SD-WAN, Cisco, Meraki, and multi-site data center environments. I have supported enterprise voice, video, and data networks as well as cloud and hybrid infrastructure.

I also administer Azure and Microsoft 365 tenants, identity and collaboration integrations, VDI environments, and managed-service platforms. I am comfortable explaining complex security and networking concepts to both technical teams and non-technical stakeholders.

Skills

30 capabilities

Tech stack & tools

Working toolkit

Collaboration

Experience

Career history

Network Solutions Architect Candor

Designed and delivered security solutions for SMB and mid-market clients, including Sophos firewalls, EDR, and security management and alerting platforms. Balanced security, performance, and maintainability against customer requirements.

Deployed and operated Pentera for continuous automated security validation across network, endpoint, and Active Directory environments. Led remediation of identified weaknesses, greenfield deployments of Datto RMM, IT Glue, and Autotask PSA, and created Autotask workflows and integrations for managed services.

Architected Meraki switching and wireless environments with segmentation, optimization, cloud monitoring, and alerting. Administered Azure, Microsoft 365, identity, collaboration, cloud integrations, 10ZiG thin clients, and VDI environments.

Datacenter Technician SVK Systems Inc

Installed and cabled servers, storage, networking equipment, and GPU systems according to deployment runbooks. Maintained accurate asset tracking and deployment documentation in internal systems.

Collaborated with data center engineers and network teams on infrastructure deployments and migrations. Followed ESD, safety, and security protocols throughout data center operations.

Drone Technician / Certified Drone Operator Fish Springs Solar Ranch and Circle Bar M

Performed daily drone inspections and delivered findings and reports to operations staff. Produced imagery, maps, and reports supporting ranch marketing and sales using Pix4D, QGIS, and DroneDeploy.

Managed FAA airspace authorizations, Remote ID compliance, fleet registration, insurance, and incident reporting. Built, programmed, and maintained a custom drone fleet.

GFE Network Engineer Mitel

Produced SOWs for large-scale customer cloud-network migrations and integrations, including IP and analog system integration. Served as an escalation point for network issues and coordinated with VMware, Cisco, and Fortinet vendors to maintain customer-facing services.

Administered unified communications networks across 10 international data centers and supervised incident resolution using ITIL ITSM guidelines. Performed weekly security audits of privileged infrastructure access and implemented security systems and protocols.

Automated on-call schedules through PagerDuty and scripting, while using Jira and Confluence daily for service coordination and documentation.

Tier 2 Product Support Technician Mitel

Provided direct enterprise customer support, including network documentation, disaster recovery planning, and WAN migrations to new service providers. Analyzed growing customer network topologies and recommended infrastructure improvements.

Administered a VeloCloud SD-WAN orchestrator supporting 450 site routers for 310 customers and a Vidyo video portal serving 26,000 endpoints. Managed firewalls, LAN protection, Internet-facing VPNs, and BGP edge devices.

Worked with multifunctional teams to integrate Cisco, HP, Meraki, Fortinet, Palo Alto, and SonicWall products into multiservice voice, video, and data networks.

Contractor TEKsystems

Worked as a contractor through TEKsystems during 2015 and 2016.

Specific client assignment responsibilities are not provided in the resume.

Director Vesnic LLC

Directed Vesnic LLC, an independently owned consulting business, during 2015 and 2016.

Specific consulting engagements and responsibilities are not provided in the resume.

Tier 2 Tech Support Alorica

Provided Tier 2 technical support at Alorica from 2014 to 2015.

Specific products, systems, and responsibilities are not provided in the resume.

IT Intern Grant County, WA

Completed an IT internship with Grant County, Washington, in 2014.

Specific internship responsibilities are not provided in the resume.

Education

Learning history

Columbia Basin College

Associate's Degree, Computer and Information Sciences

Associate's Degree in Computer and Information Sciences.

Cisco Networking Academy

Coursework toward CCENT, Networking

Completed Cisco NetAcademy coursework toward CCENT certification.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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