senior process associate -AR R1 RCM
Reduced claim denial rates by 30% within one year through denial management initiatives.
Achieved a 95%+ clean claim rate by improving claim accuracy and resolving submission errors.
Mentored and supported a team of 8+ RCM associates to improve productivity and work quality.
Improved AR follow-up effectiveness by monitoring aging buckets and prioritizing high-value and overdue accounts.
Supported process migration and knowledge transfer for new client accounts, helping maintain operational continuity.
Contributed to improved revenue cycle performance through denial trend analysis, payer coordination, and claim resolution.