Sylvia Osigwe
Sylvia Osigwe

Administrative Assistant

Actively looking · Member since 29 Oct 2026
Location
Ile Ife, Nigeria
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am an organized and detail-oriented administrative support professional with experience in online business management, customer service, documentation, and record keeping.

I have coordinated daily business activities, managed customer communications, tracked orders, maintained records, and prioritized tasks to meet deadlines. I am comfortable working independently and supporting remote administrative operations.

I have practical experience using Microsoft Excel, Microsoft Office, digital communication platforms, and social media tools to organize information and support business processes.

As an online business manager, I handled customer inquiries, follow-ups, product information, promotional content, and basic business records. This experience strengthened my customer relationship management, sales, digital marketing, and administration skills.

I also have experience with health and safety documentation, including logging workplace risks, maintaining HSE records, documenting safety equipment, and supporting safety activities.

I am eager to contribute my communication, organization, problem-solving, and attention-to-detail skills in an administrative, executive support, customer service, or remote operations role while learning new tools and systems.

Skills

18 capabilities

Tech stack & tools

Working toolkit

Design

Experience

Career history

HSE Intern Antan Producing Limited (APL)

Logged weekly site risks, safety observations, and health violations. Maintained HSE-related records and documentation, including records of safety equipment and protective gear distributed to workers.

Participated in workplace safety activities, fire extinguisher inspection observation, HSE learning discussions, and basic first-aid and first-responder exercises. Developed practical awareness of risk identification, safe workplace behavior, compliance, and fire-safety procedures.

Owner / Online Business Manager Personal Online Cosmetic Products Business

Managed an online cosmetic products business, including customer inquiries, product information, orders, follow-ups, and customer communications through WhatsApp, TikTok, and Instagram.

Maintained basic business records using Microsoft Excel and created promotional visual content using Canva and CapCut. Built practical skills in customer relationship management, sales, digital marketing, social media communication, and business administration.

Customer Service Representative Family-owned Store

Responded to customer inquiries and provided information about products and services. Assisted customers with orders and answered general product-related questions.

Maintained positive customer relationships through prompt and professional communication. Handled customer concerns, worked toward satisfactory resolutions, and supported the daily communication operations of the business.

Education

Learning history

Obafemi Awolowo University

B.Sc., Biochemistry and Molecular Biology

Bachelor of Science studies in Biochemistry and Molecular Biology.

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