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Usama Tauqir
Usama Tauqir

Cloud Support Engineer

Actively looking · Member since 29 Oct 2026
Message
Location
Lahore, Pakistan
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Junior

About

Professional summary

I am a Junior DevOps and Cloud Support Engineer with 1.5 years of full-time experience supporting production Ubuntu Linux servers, containerized applications, and AWS cloud infrastructure.

I investigate technical incidents by reading application logs, Linux system logs, and stack traces to determine whether an issue originates in code, the operating system, containers, networking, or cloud configuration.

I work daily with Docker, Kubernetes, AWS services, Nginx, DNS, firewalls, SSL/TLS, and monitoring platforms. I am comfortable troubleshooting failing pods, image issues, connectivity problems, access controls, and production configuration errors.

My full-stack development background in React, Next.js, and Node.js helps me understand application behavior, communicate clearly with developers, and contribute effectively to root-cause analysis.

I document fixes through runbooks and setup guides so recurring issues can be resolved faster by the team. I am interested in globally remote cloud support roles, including weekend support rotations, where I can help customers and engineering teams solve complex technical problems.

Skills

29 capabilities
AnsibleAWSBash ScriptingCI CDCloud InfrastructureCloud SupportCommunicationContainerizationCustomer ServiceDevOpsDockerDocumentationIncident ManagementJavaScriptKubernetesLinux AdministrationLog AnalysisNetworkingNext.jsProblem SolvingReactRoot Cause AnalysisSystem AdministrationTeamworkTechnical SupportTerraformTroubleshootingTypeScriptUbuntu

Tech stack & tools

Working toolkit

Analytics

Grafana

Application Hosting

JenkinsNginx

Development

AnsibleDockerGitKibanaKubernetesTerraformUbuntu

Monitoring

ElasticsearchLogstashPrometheus

Experience

Career history

Junior DevOps Engineer CodeUpNow

Supported production Ubuntu Linux servers hosting client applications, including server configuration, software updates, security hardening, access management, and day-to-day incident resolution.

Diagnosed production issues using application logs, Linux system logs, and stack traces. Determined whether faults were related to application code, the operating system, containers, or networking, then communicated findings to developers and senior engineers.

Operated and troubleshot Docker and Kubernetes services, including failing pods, container image problems, and configuration errors. Managed AWS EC2, S3, RDS, IAM, and Route 53 resources.

Configured firewall rules, Nginx reverse proxies, SSL certificates, DNS, and network connectivity. Monitored infrastructure using Prometheus, Grafana, and the ELK stack, and documented resolutions in runbooks and setup guides.

Full Stack Developer Profyd

Built and debugged features for education platforms using React, Next.js, and Node.js.

Worked with users to understand reported issues, investigate application behavior, and deliver fixes for platform functionality.

Education

Learning history

Lahore Garrison University

Bachelor of Science, Computer Science

Bachelor of Science in Computer Science.

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