I am a Tourism Management student with a strong interest in marketing, consumer engagement, digital media, and brand experiences. I combine academic knowledge in digital marketing analytics and agile project management with hands-on customer-facing experience in hospitality, food service, retail, and community work.
I have worked in multicultural environments in Germany and South Africa, supporting international guests and collaborating with diverse teams. These experiences have strengthened my communication, service orientation, adaptability, and ability to deliver reliable results in fast-paced settings.
Through university projects, I have developed skills in social media strategy analysis, performance data analysis, SWOT analysis, stakeholder management, and Scrum-based project coordination. I am currently working on a bachelor thesis focused on AI-driven automation of social media marketing for a resort.
I am fluent in German, Czech, and English, with additional basic knowledge of French and Spanish. My international background, exchange experiences, and travel to more than 40 countries have given me a cross-cultural perspective and a strong interest in global audiences.
I am seeking an entry-level opportunity in marketing or management where I can contribute customer insight, digital marketing awareness, project coordination skills, and an international mindset.
I deliver efficient, team-based service in a fast-paced restaurant environment. I was rehired after prior employment, reflecting reliability and strong performance.
I support customer satisfaction through responsive service, clear communication, and effective collaboration with colleagues during busy shifts.
I supported guest-facing operations across Guest Relations, Food and Beverage, and Front Office as part of a five-to-six-person team. I worked daily with international guests and colleagues in a multicultural environment.
I contributed to consistent service delivery across multiple hotel operational areas while strengthening my hospitality, communication, and teamwork skills.
I delivered efficient service in a fast-paced restaurant setting and collaborated closely with the team to meet guest needs. The role required reliability, responsiveness, and strong customer-facing communication.
My performance led to being rehired for a subsequent position at the restaurant in 2026.
I independently managed front-of-house operations as the sole server during shifts. I handled direct customer service and day-to-day service execution with a high degree of responsibility.
This role strengthened my ability to remain organized, communicate clearly with guests, and work effectively in a customer-facing hospitality environment.
I worked directly with local communities in Ghana, Tanzania, and South Africa. The experience involved adapting to diverse environments and engaging respectfully across cultures.
I developed cross-cultural communication skills and gained practical insight into international community settings.
I handled point-of-sale operations in a high-volume retail environment. I maintained speed and accuracy while assisting customers during busy periods.
The role strengthened my retail operations knowledge, customer communication, and ability to work reliably under pressure.
I coached a group of approximately ten children aged four to five in fundamental ball skills. I prepared and led group activities while supporting a positive learning environment.
I took responsibility for group instruction and developed early leadership, communication, and organizational skills.
Bachelor of Arts, Tourism Management
Bachelor's degree in Tourism Management. Academic work includes digital marketing analytics, agile project management, and a bachelor thesis on AI-driven automation of social media marketing.
Exchange Semester, Tourism Management
International exchange semester completed in Hong Kong.
General University Entrance Qualification
Completed secondary education and earned the General University Entrance Qualification.
Exchange Year
Completed an exchange year in Washington, United States.
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