I am a dedicated and detail-oriented Statistician with experience analysing and interpreting complex datasets. I use statistical modelling and data analysis to produce valuable insights and support informed decision-making.
I have experience developing analytical models, conducting in-depth statistical analysis, preparing reports, and maintaining databases of statistical information. I am committed to accuracy, quality, and clear communication of analytical results.
I also bring data engineering and operations research skills, along with strong computer proficiency. I am comfortable developing, testing, and implementing strategies for data analysis and effective data collection.
My previous supervisory experience strengthened my abilities in customer service, performance monitoring, documentation, conflict resolution, and team coordination. I can support teams in meeting service standards and operational goals.
I am adaptable, organized, and able to work effectively in challenging environments with tight deadlines. I am a strong problem-solver and team player with excellent time-management and active-listening skills.
Develop complex statistical models to analyse and interpret large datasets. Conduct in-depth statistical analysis and prepare reports that communicate project findings and results.
Design, populate, and maintain databases of statistical information. Develop, test, and implement data analysis strategies while collaborating with other departments to support effective data collection methods.
Supervised customer service staff and monitored team performance to help ensure a high standard of service. Assessed staff activities, supported daily duties, and investigated and resolved customer service complaints.
Maintained operational documentation and adjusted daily staff rotas when required. Helped implement and develop service policies, communicated procedures to staff and customers, and planned efficient customer service strategies.
Level 5 Education and Training, Education and Training
MSc, Digital Marketing
BA (Hons), Business Studies
HND Level 5, Business Management
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.