I am a content-focused professional specializing in short-form social media content, content strategy, and audience-led creative ideas. I create content based on effective hooks, engagement patterns, trend analysis, and audience behavior.
I have experience developing reel ideas, writing scripts and hooks, and producing content concepts for lifestyle, skincare, and relatable social media topics. My work focuses on making content engaging, relevant, and aligned with platform trends.
My background in customer support and business development helps me understand customer pain points, communicate clearly, and translate audience insights into useful content strategies. I am comfortable managing high volumes of inquiries while maintaining strong customer satisfaction.
I have supported social media growth, partner outreach, lead generation, relationship management, client onboarding, and internal coordination. I have created and managed content for Instagram, TikTok, Facebook, LinkedIn, and YouTube.
I am looking to grow in a creative, fast-paced environment where I can contribute ideas, experiment with short-form content, and develop as a content strategist.
I support business development activities including partner outreach, lead generation, relationship management, and communication with prospective partners.
I create and manage engaging content across Instagram, TikTok, Facebook, LinkedIn, and YouTube to improve brand visibility, engagement, and student enquiries. I also contribute to Edvice's mission of helping international students navigate their study-abroad journey.
I managed client onboarding and communication while supporting internal coordination and day-to-day administrative workflows.
I used Shopify and Google Docs for coordination, and used Canva and Trello for updates and content-related tasks. I also worked with creative teams to clearly present services to clients.
I handled more than 50 daily customer inquiries through email and chat using Gorgias, addressing shipping, return, and product-related questions.
I used Shopify to resolve customer issues, coordinated with internal teams for smooth ticket handling, and maintained customer satisfaction above 95%.
A Level
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