I am a Systems & IT professional with nearly three years of hands-on experience supporting IT infrastructure, Windows environments, networks, enterprise systems, and end users across corporate, healthcare, and media organizations.
I currently work as a Systems & IT Executive, where I maintain and secure hardware, software, network infrastructure, user access, servers, firewalls, and backups to support business continuity.
My technical strengths include Windows Server, Active Directory, Group Policy, Microsoft 365, TCP/IP networking, LAN/WAN, DHCP, DNS, VPNs, Wi-Fi, routers, switches, and firewall administration.
I have practical experience troubleshooting hardware, software, email, network, and end-user issues, both on-site and remotely. I also manage IT assets, licensing, domain renewals, ticketing, preventive maintenance, and infrastructure documentation.
I have supported specialized operational systems including CCTV, PABX, biometric devices, printers, workstations, and endpoint security platforms. I am focused on minimizing downtime, improving system reliability, and providing responsive technical support.
I hold an HND in Cyber Security from Qualifi UK Level 5 and have certifications in CCENT, CCNA, MCSA, CEH, Linux Network Administration, computer hardware, and Windows networking.
I maintain, secure, and troubleshoot the organization's hardware, software, network infrastructure, and user-access environment to support business continuity.
I manage servers, networks, firewalls, and backups; configure and troubleshoot IT equipment and applications; administer user accounts and permissions; and provide day-to-day technical support to reduce downtime.
I provided technical support to end users and maintained IT infrastructure, including servers, network equipment, and end-user devices.
I diagnosed hardware, software, and networking issues, monitored network performance, assisted with upgrades and preventive maintenance, and maintained Fortinet firewall and CrowdStrike endpoint security.
I administered and maintained IT infrastructure, network systems, and end-user support services to help ensure smooth daily operations.
I resolved hardware, software, and network issues both in person and remotely, while assisting with system updates, backup activities, and security protocols.
I provided IT support to clinical and administrative staff, installing and maintaining PCs, laptops, printers, and peripheral devices. I resolved hardware, software, and network issues and performed preventive maintenance.
I supported infrastructure for more than 50 workstations, 13 printers, 5 switches, 3 routers, CCTV, PABX, and biometric systems. I also managed Microsoft 365, email systems, domain renewals, licensing, IT ticketing, and asset records.
I installed and configured desktop computers, peripherals, and related end-user equipment.
I assisted with Windows Server administration and network support. I was recognized as Trainee of the Month for three consecutive months.
HND, Cyber Security
Completed an HND in Cyber Security under Qualifi UK Level 5. Achieved a GPA of 3.8/4.0, including 8 Distinctions and 2 Merits.
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