I am a professional bartender and server with more than 25 years of hospitality and customer service experience, including over 10 years in fine dining. I thrive in fast-paced environments and take pride in creating exceptional guest experiences.
I bring extensive knowledge of bartending, mixology, cocktail preparation, food and beverage service, cash handling, and POS systems. I am skilled at recommending menu items, upselling thoughtfully, and responding to guest needs with professionalism.
I have experience leading front-of-house teams, training bartenders and servers, scheduling employees, assigning side work, and supporting daily restaurant operations. I value teamwork, communication, and maintaining a positive work environment.
My background also includes quality control work, where I performed product inspections, documented results, identified nonconforming materials, and collaborated with production and engineering teams on corrective actions.
I am dependable, detail-oriented, and committed to food safety, workplace safety, cleanliness, and service standards. I am currently working as a server and am open to opportunities in hospitality and customer-facing service roles.
I am willing to relocate within the South Bend, Indiana and Niles, Michigan area.
Provide guests with an exceptional dining experience through attentive service, food running, teamwork, and menu-item upselling.
Complete restaurant cleaning and side work while supporting efficient front-of-house operations.
Performed visual and dimensional inspections of finished products to verify conformance with customer requirements. Identified nonconforming products and materials and initiated corrective actions.
Maintained accurate inspection and test documentation for traceability. Collaborated with production, engineering, and suppliers to resolve quality concerns and implement solutions.
Delivered personalized beverage recommendations using strong knowledge of mixology, flavor profiles, and drink recipes. Provided friendly, proactive customer service and resolved guest concerns promptly.
Trained new bartenders on drink preparation, service standards, and POS operations. Processed cash payments accurately and maintained a clean, organized bar compliant with health and safety standards.
Supported daily operations in a fast-paced environment by following standard operating procedures, maintaining an organized work area, and collaborating with team members to meet operational deadlines.
Performed visual quality checks, followed safety and OSHA practices, and maintained compliance with company quality, health, safety, and environmental standards.
Led and trained a front-of-house team of 20 employees, developing staff knowledge of menus, wine pairings, and service standards. Created schedules based on forecasted volume while supporting labor-cost targets.
Provided high-quality guest service, maintained bar and dining-area cleanliness, handled POS and cash transactions, and resolved customer complaints professionally.
Provided fine-dining bartending and serving support, including order processing, beverage preparation, guest service, and food and alcohol safety compliance. Maintained inventory through stock checks and supply ordering.
Trained bartenders, managed cash drawers and deposits, supported employee scheduling, and implemented upselling practices that increased average check size by 15%.
Crafted and served cocktails, beer, and wine in a fast-paced bar and grill environment. Managed inventory, processed transactions through the POS system, maintained cleanliness, and ensured health and safety compliance.
Trained bartenders and waitstaff, handled guest concerns, coordinated with kitchen staff on cocktail pairings, scheduled employees, and assigned end-of-shift side work.
Supported management of a high-volume restaurant by helping oversee daily operations, staff scheduling, inventory management, quality control, and customer service.
Trained and mentored employees, managed vendor relationships, conducted health and safety inspections, led pre-shift meetings, and resolved guest complaints while building loyalty with repeat customers.
High School Diploma, Upper Secondary Education
Completed upper secondary education and earned a high school diploma.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.