Sofia Kotliar
Sofia Kotliar

Sales Manager

Open to offers · Member since 2 Nov 2026
Location
Lviv, Ukraine
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Senior

About

Professional summary

I am a sales and customer service professional with experience in insurance sales, logistics dispatching, and client communication. I work confidently with customers in English and Ukrainian and focus on clear, helpful communication.

In my role at MetLife Ukraine, I presented and sold insurance products, calculated insurance premium plans, and managed business mailing. I supported customers throughout the sales process and explained product options clearly.

I also have experience as a dispatcher in the North American traffic and cargo market. I coordinated routing, communicated with drivers and customers, worked with factoring and trucking companies, handled invoicing processes, and provided customer support.

I am fluent in English, Ukrainian, and Russian, which allows me to communicate effectively with diverse clients and partners. I am comfortable working in fast-paced environments that require organization, attention to detail, and professional communication.

Alongside my professional experience, I study design and landscaping and have experience conducting family, children’s, couples’, private, and commercial photoshoots. I am interested in developing my sales, customer relations, logistics, and creative skills.

Skills

12 capabilities

Experience

Career history

Sales Manager MetLife Ukraine

Presented and sold insurance products to clients in English and Ukrainian. Communicated product benefits and assisted customers in selecting suitable insurance options.

Calculated insurance premium plans and managed business mailing activities. Supported sales communication and maintained professional client interactions.

Dispatcher Lion King Express

Coordinated logistical operations in the traffic and cargo market across the United States, Canada, and Mexico. Planned routes and communicated regularly with drivers and customers.

Worked with factoring and trucking companies, supported invoicing processes, and provided customer service. Managed telephone conversations and operational communication in a fast-paced logistics environment.

Education

Learning history

Lviv Polytechnic National University, Institute of Architecture and Design

Bachelor degree, Environment Design

Bachelor's educational programme in Environment Design within the Design subject area.

Separated Subdivision of National University of Life and Environmental Sciences of Ukraine, Berezhan

Bachelor, Landscaping

Bachelor's educational programme in Landscaping.

Berezhany Lyceum No. 3

High School

Completed secondary education in Berezhany, Ternopil Region, Ukraine.

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