Abigail Carroll
Abigail Carroll

Remote Social Media, Administration, Online Sales and Guest Experience Specialist

Actively looking · Member since 2 Nov 2026
Location
United Kingdom
Desired salary
Unspecified
Work preference
Remote Only / Full Time, Contract, Freelance
Experience level
Mid

About

Professional summary

I am a highly adaptable, customer-focused remote professional with experience in digital marketing, online sales, business administration, client relationship management, and guest experience. I work confidently with customers and teams across email, telephone, social media, messaging platforms, and video calls.

I have independently managed marketing, sales, revenue tracking, and customer communications for a fitness business. I have planned content calendars, managed social media accounts, generated leads, tracked sales progress, and closed more than 1,250 gym package sales.

I provide reliable virtual administrative support, including inbox management, appointment scheduling, booking coordination, spreadsheet maintenance, data entry, document preparation, and database updates. I am organised, accurate, and comfortable prioritising multiple tasks independently.

My customer service and sales experience includes qualifying leads, conducting consultation calls, following up with prospects, recommending relevant services, resolving customer issues, and building long-term client relationships. I focus on customer satisfaction, retention, and a high-quality experience throughout the customer journey.

I am seeking remote international opportunities in digital marketing, online business support, sales, hospitality, luxury travel, and customer success. I am available immediately, comfortable across time zones, and quick to learn new software, CRM systems, and business processes.

Notice period: Immediate

Skills

31 capabilities

Tech stack & tools

Working toolkit

Collaboration

Marketing and Sales Tools

Experience

Career history

Freelance Revenue Manager, Marketing Coordinator & Sales Manager Maxi Fit Fitness Club

I arrange media professionals to film and edit content for the gym website and social media channels. I manage three social media platforms, respond to messages, schedule content, and coordinate weekly Instagram and Facebook content calendars to improve brand visibility and engagement.

I generate leads, organise and monitor sales progress, and have closed more than 1,250 individual sales for gym packages of three months or longer. I independently track revenue, profits, expenses, and deadlines and report performance to the gym owners.

Remote Administrator & Virtual Assistant Prialto

I provided day-to-day remote administrative support to help maintain smooth business operations. My responsibilities included managing incoming emails, customer enquiries, appointment requests, digital records, spreadsheets, and customer information.

I coordinated bookings, schedules, and calendar appointments; prepared documents; updated databases; and organised business information. I also supported customer follow-ups and internal communications while managing competing priorities accurately and confidentially.

Online Sales & Customer Success Consultant Salesforce

I guided clients in setting up and using Salesforce products effectively, identifying their needs and recommending suitable products and services. I supported prospective customers through professional communication, consultative selling, and consistent follow-up.

I converted enquiries into paying customers while helping improve retention through strong customer relationships. I maintained accurate records of enquiries, sales activities, and customer interactions.

Guest Experience & Reservations Coordinator Destination Careers

I managed guest enquiries and selected suitable venues and travel options according to each client's budget and needs. I supported venue coordination, planning, booking amendments, cancellations, and special guest requests.

I delivered personalised customer service throughout the booking journey and liaised with customers and service providers to resolve booking issues. I maintained accurate reservation and customer records while prioritising guest satisfaction and a seamless experience.

Education

Learning history
No education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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