Luana Braga
Luana Braga

QA Analyst / Chatbot Developer

Open to offers · Member since 2 Nov 2026
Location
Brazil
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a Computer Science graduate with experience in software testing, support, implementation, and chatbot development.

I have worked at IBM on functional, regression, and code-correction validation testing for financial-services projects. I create test scenarios and test data, execute tests, document evidence, report defects, and support Agile sprint activities.

I am experienced with Gherkin-based scenario creation, Azure DevOps task and bug tracking, test reporting, database script validation, and batch execution. I have also used tools including SoapUI, DB2, Excel, Trello, Maximo, UI Vision, and test environments.

As a Chatbot Developer at Banco Pan, I developed B2C chatbot solutions for the consignment sector using the Blip platform, JavaScript, Python, and SQL. I combine technical and communication skills to build intuitive customer-facing solutions.

I also have front-end and Android internship experience, including Angular implementation, requirements collaboration, testing, bug fixing, and technical documentation. My supplementary Ethical Hacking training has strengthened my knowledge of cybersecurity, vulnerability analysis, penetration testing, and information-security best practices.

I am fluent in English and have intermediate Spanish. I am motivated to contribute as a QA Analyst, Software Test Analyst, or Chatbot Developer while continuing to develop my skills in quality assurance, automation, data analysis, and cybersecurity.

Skills

27 capabilities

Tech stack & tools

Working toolkit

Assets and Media

Collaboration

Development

Experience

Career history

Chatbot Developer Banco Pan

Developed B2C chatbots for the consignment sector using the Blip platform and JavaScript.

Used Python for data analysis and SQL for working with data. Applied technical and communication skills to create efficient, intuitive chatbot solutions.

Jr Software Test Analyst IBM

Created test scenarios using the Gherkin methodology and executed functional and regression tests.

Updated tasks and defects in Azure DevOps, sent test reports, and worked within Agile methodology practices.

Software Testing Intern IBM - Galgo Project (ANBIMA)

Created test scenarios and test data, and executed functional and regression testing.

Monitored cards in Trello, prepared evidence reports, followed incidents in Maximo, and participated in Agile sprints.

Android/Front-End Intern IBM

Developed Android features and implemented front-end functionality with Angular.

Collaborated on requirements definition, testing, bug fixes, and technical documentation.

Education

Learning history

Mackenzie Presbyterian University

Bachelor's Degree, Computer Science

Computer Science bachelor's education.

FMU University

Bachelor's Degree, Computer Science

Computer Science bachelor's education.

School of Art, Game and Animation (SAGA)

Computer Graphics, Computer Graphics

Completed computer graphics education.

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