Janae Ferguson
Janae Ferguson

Client Services Specialist

Actively looking · Member since 2 Nov 2026
Location
Mesa, United States
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Mid

About

Professional summary

I am an adaptable, detail-oriented customer service, sales, and operations professional with more than four years of experience supporting clients, managing accounts, and maintaining efficient workflows.

I have experience delivering account support for brokerage clients, troubleshooting digital transaction issues, and helping customers optimize their account usage to avoid unnecessary fees. I communicate clearly, build trust, and focus on practical solutions.

As a self-employed hairstylist, I manage client relationships, scheduling, service delivery, and day-to-day business operations. This role has strengthened my organization, client communication, and ability to provide personalized service.

My background also includes sales, warehouse order selection, automotive production, and quality inspection. I am comfortable working in fast-paced environments where accuracy, productivity, and attention to detail are essential.

I am seeking a full-time opportunity where I can apply my customer support, administrative, organizational, and problem-solving skills. I am authorized to work in the United States and am open to relocating anywhere.

Skills

19 capabilities

Experience

Career history

Hairstylist Self Employed

Operate an independent hairstyling and client services business in Chandler, Arizona, delivering personalized hair care services and maintaining positive client relationships.

Manage day-to-day business activities, including client scheduling, service coordination, and effective communication to support a high-quality customer experience.

Client Services Specialist Vanguard

Provided account support and troubleshooting assistance to brokerage clients, helping ensure smooth digital transactions and responsive client service.

Guided clients on using digital platform features to optimize their accounts and avoid unnecessary fees. Supported service-related business activities including scheduling, billing, and client relations.

Order Selector Crescent Crown Distributing

Prepared vendor orders in a high-volume warehouse environment by selecting, stacking, and securing products on pallets.

Verified order accuracy through barcode scanning systems and maintained attention to product handling and fulfillment requirements.

Sales Representative Direct Fairways Co

Prospected and contacted local businesses to promote advertising packages placed on golf courses.

Built rapport with prospective clients, identified customer needs, tailored solutions, and worked to meet established sales quotas.

Production Worker SODECIA

Operated welding machines to assemble automotive components for major vehicle manufacturers.

Maintained organized materials and work areas to support efficient production workflow and consistent output.

Production Worker Flex-n-Gate

Assembled bumpers for Jeep Wrangler models as part of automotive manufacturing operations.

Prepared truck interiors for final finishing while following production procedures and quality requirements.

Quality Inspector PTI

Inspected automotive sensors and flasks to ensure products met required safety and performance standards.

Documented inspection results and removed defective products from circulation to support quality control processes.

Education

Learning history

Mumford High School

High school diploma or GED

Completed high school education.

Ashford University

Some college

Completed some college coursework.

Eastern Michigan University

Some college

Completed some college coursework.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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