Customer services/ virtual assistant

I am a Computer Systems Engineering student and Virtual Assistant with experience supporting administrative and customer service operations in remote environments.

I manage email correspondence, calendars, appointments, virtual meetings, records, spreadsheets, and business documents with strong attention to organization and detail.

I provide customer support, conduct online research, perform data entry, and help maintain accurate information for day-to-day business activities.

I am comfortable using Microsoft Office, Google Workspace, Trello, Microsoft Teams, Zoom, and CRM tools to collaborate efficiently and keep tasks organized.

I also use AI productivity tools to improve workflow efficiency and deliver reliable virtual administrative support.

I communicate professionally in Spanish and English and am motivated to continue developing my technical and administrative capabilities.