I am an Operations Manager with 14 years of combined experience in operational administration, office management, customer service, logistics, and process improvement.
I oversee office budgets, invoices, daily operations, logistics, supplier contracts, equipment maintenance, and service agreements. I focus on maintaining efficient workflows and enforcing business policies, standards, and operating procedures.
I have experience coordinating marketing and promotional events, preparing daily sales reports, managing office supplies, and maintaining physical and digital company documentation.
I also support employee onboarding and basic HR administration while building strong customer and vendor relationships. My strengths include communication, leadership, teamwork, and customer relations.
My technology background includes warehouse process analysis, IT automation integration, inventory tracking systems, electronic purchase requisition systems, and technical support. I use critical thinking and structured process management to reduce bottlenecks and improve productivity.
I am fluent in English, Bahasa Malaysia, Mandarin, and Cantonese, enabling me to communicate effectively with diverse teams, clients, suppliers, and stakeholders.
I oversee office budgets, invoice processing, daily operations, and logistics activities. I manage business equipment maintenance, supplier contracts, and service agreements to support reliable operational delivery.
I implement and enforce business policies, standards, and operational procedures. I also assist with employee onboarding and basic HR administrative activities while supporting productive workplace operations.
I coordinated marketing and promotional events, prepared daily sales reports, and supported logistics and office-supply activities. I worked across administrative and operational tasks to keep office processes organized.
I assisted with maintaining physical and digital filing systems for company documentation. I also supported customer-facing and internal coordination requirements through effective communication and teamwork.
I analyzed existing warehouse systems and processes and proposed upgrades and improvements through IT automation integration. My work focused on improving operational visibility and process efficiency.
I assisted with the development of an inventory tracking system and an electronic purchase requisition system for production divisions across four factory sites and corporate purchasing management. I also provided technical support assistance to the IT department when required.
Bachelor of Computer Science, Computer Science
Monash Foundation Year
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