Quality Assurance Analyst

I am a detail-oriented Quality Assurance Specialist with a strong background in dental revenue cycle management.

I have experience in dental claims processing, payment posting, patient balance auditing, collections, provider credentialing, dental billing, and account auditing.

I review team performance and work quality, audit dental claims and revenue cycle processes for accuracy and compliance, and identify errors and process trends.

I provide feedback that helps improve team performance, maintain quality standards, and support efficient operational workflows.

I am skilled in following up on outstanding insurance claims, resolving denials, communicating with insurance companies, and helping ensure timely reimbursements.

I bring leadership, critical thinking, negotiation, customer service, and collaboration skills to support accurate and compliant dental billing operations.