I am a Telematics Engineer with more than 8 years of experience in IT infrastructure, service delivery, network operations, and end-to-end project ownership.
I have managed high-volume IT project portfolios, covering scope definition, planning, delivery, incident response, customer communication, billing, and technical documentation. I consistently focus on service quality and customer satisfaction.
I am currently expanding my web application development expertise using Python, JavaScript, Next.js, React, Supabase, PostgreSQL, and Telegram integrations. I enjoy building practical digital products that solve operational problems.
My infrastructure background includes AWS, Microsoft Azure, Docker, Kubernetes, Linux, SQL databases, MongoDB, networking, monitoring, automated backups, and incident management. I also have experience with security concepts including OWASP Top 10, firewalls, access control, and Wireshark.
I work effectively in remote environments and communicate clearly with customers, engineers, vendors, and stakeholders. I use AI tools such as Claude, ChatGPT, Gemini, and Perplexity to improve productivity and accelerate delivery.
I hold Scrum Master, ITIL 4, and Cisco CCNA certifications, and I bring a customer-focused, organized, and hands-on approach to technical projects and operations.