Senior Non-Voice Virtual Assistant Remote Client
Supported real estate and e-commerce operations remotely by creating and posting property advertisements for lease and sale. Prepared listing content with photos, descriptions, pricing, and posts for websites and social media.
Handled more than 100 daily customer inquiries through email, live chat, and social media in a fully non-voice support environment. Responded to property questions and scheduled viewings.
Researched B2B and B2C prospects using Google and LinkedIn, maintained lead databases, and cleaned CRM and Google Sheets records with 99% data accuracy. Also managed data entry, file organization, scheduling, reports, email, and e-commerce support.