Customer-focused retail and service professional with experience in deli operations, customer account management, billing, scheduling, collections, cash handling, and front-end retail support. Skilled at working in fast-paced environments while maintaining accuracy, safety, and high-quality customer service.
Worked across Bakery, Deli, and Seafood departments. Delivered high-quality customer service in a fast-paced environment, maintained order accuracy, multitasked effectively, stayed current on planograms, forecasts, and recipes, and followed safety and organizational procedures.
Managed customer accounts, including billing and payment processing. Scheduled appointments for new and recurring services, handled collections for past-due balances, and provided professional phone support to resolve customer concerns.
Processed transactions and handled cash accurately. Assisted customers with questions and product selection while maintaining organized front-end operations.
High School Diploma
Lakeland, Florida
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