I am an IT support and network administration professional with two years of hands-on experience in technical support, network troubleshooting, and infrastructure maintenance.
I have configured and managed MikroTik routers, DHCP, firewalls, VLANs, load balancing, and R-BGP. I also prepare network performance and downtime reports to support incident visibility and operational improvement.
My experience includes diagnosing and maintaining IT systems, network equipment, access points, servers, POS applications, and CCTV systems. I approach technical issues methodically and focus on practical, dependable solutions.
I have also worked with fiber-optic installation and maintenance, including creating route maps using Google Earth. This background has strengthened my understanding of connectivity issues from physical cabling through network configuration.
I am comfortable working independently in a remote environment and communicating clearly with users and stakeholders. I am seeking a remote IT Help Desk or Network Support role where I can provide responsive support and contribute to secure, reliable IT operations.
Configured and managed MikroTik routers and network services, including DHCP, firewalls, VLANs, load balancing, and R-BGP.
Prepared monthly MRTG and network-downtime reports to document network performance, incidents, and service reliability.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.