Business Development and Merchant Partnership Professional

Acquired, educated, onboarded, and retained micro, small, medium, enterprise, online, offline, and state-owned merchants. Expanded LinkAja accessibility through direct merchant partnerships and payment gateway collaborations.

Managed acquisition and integration projects, collaborating with operations, legal, compliance, finance, risk management, product, and campaign teams. Developed and evaluated marketing initiatives, prepared partnership contracts, and helped increase transactions tenfold through top-partner collaboration in 2019.

Exceeded annual performance targets, achieving 110% of target in 2020 and 102% in 2021.

Developed growth strategies focused on financial performance and customer satisfaction, primarily serving small and medium enterprises.

Supported SME partners by introducing potential collaborations with bank partners. Researched the needs of existing clients, prospects, and banking partners to inform product feature development.

Prepared and reviewed partnership and sales contracts.

Led and monitored a UNESCO-funded project from initiation through delivery, ensuring work was completed according to the established timeline.

Created strategic and financial plans, monitored efficient budget utilization, and ensured that project objectives and outputs were delivered as planned.

Coordinated with partners including HFHI, APP, and LIPI to establish frameworks and identify training requirements. Produced comprehensive weekly project reports for UNESCO.

Managed and grew commercial banking portfolios focused on small and medium enterprises. Reactivated dormant clients through product placements totaling more than IDR 4 billion in initial placements.

Identified and developed new business relationships to increase sales and expand business portfolios. Built in-depth knowledge of banking products and services and educated clients on suitable solutions.

Analyzed client and prospect needs to recommend relevant products and services.