I am a Cum Laude Bachelor of Science in Hospitality Management graduate with experience in customer service, administrative support, guest relations, and event operations.
I have supported office workflows through document preparation, filing, encoding, record organization, and administrative assistance. I am comfortable handling routine clerical tasks accurately and helping maintain organized records.
My hospitality experience has strengthened my ability to assist guests, respond to inquiries and concerns professionally, and provide service recovery in fast-paced environments. I work well with teams to maintain smooth daily operations and positive guest experiences.
I have supported banquet and event operations for groups ranging from 50 to more than 700 guests. I understand the importance of professional service standards, event setup, operational coordination, and attention to detail.
I am skilled in communication, organization, teamwork, time management, Microsoft Office, and Canva. As a fast learner with a positive and adaptable attitude, I am eager to contribute to a dynamic organization and continue developing my professional skills.
Assisted with clerical and administrative tasks, including document preparation, filing, encoding, and record organization.
Supported daily office operations by handling documents, updating records, and providing administrative assistance to help maintain an efficient workflow.
Assisted guests with inquiries, requests, and concerns while maintaining a welcoming front-of-house environment.
Handled guest concerns professionally, provided prompt service recovery, and collaborated with team members to support smooth daily operations.
Supported banquet operations for events accommodating 50 to more than 700 guests in a luxury hotel environment.
Assisted with guest service delivery, event setup, and operational coordination while maintaining professional hospitality standards and supporting exceptional guest experiences.
Bachelor of Science, Hospitality Management
Graduated Cum Laude with a Bachelor of Science in Hospitality Management. Received recognition as a Service Awardee and Dean's Lister from 2022 to 2026.
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