Max Reyes
Max Reyes

Healthcare Virtual Assistant

Actively looking · Member since 4 Nov 2026
Location
Manila, Philippines
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Senior

About

Professional summary

I am a healthcare virtual assistant and administrative operations professional with more than 10 years of experience in executive support, operations, compliance, team coordination, and remote administration. I have spent the last five years supporting U.S. hospice agencies remotely.

I manage the operational work that keeps healthcare organizations moving, including EHR documentation reviews, digital document preparation, online submissions, payroll processing, task tracking, scheduling, and follow-up with staff, vendors, patients, and families.

I am experienced in building SOPs, forms, templates, and shared trackers that give leaders clear visibility into ownership, deadlines, and task status. I take direction from managers and turn priorities into actionable workflows that are followed through to completion.

My healthcare experience includes supporting hospice operations, reviewing charts for missing or inaccurate documentation, coordinating corrections with clinical teams, and helping agencies remain prepared for surveys and compliance requirements. I handle confidential patient, employee, and financial information with care.

I have also led operations, sales coordination, compliance, and people management in energy, wellness, and education environments. I have earned multiple promotions by being dependable, organized, quick to learn systems, and effective at getting important work done without constant reminders.

I am based in the Philippines and available to work remotely during U.S. Pacific or Eastern time hours.

Skills

22 capabilities

Experience

Career history

Administrative Manager (Healthcare Virtual Assistant) East Valley Hospice Inc.

Provide remote administrative and operational support for a U.S. hospice agency. Prepare and submit state licensing applications and supporting documents for a new hospice, tracking each requirement through approval.

Build shared online task trackers, digital forms, templates, and SOPs for daily operations. Manage calls, emails, scheduling, and follow-up with staff, vendors, patients, and families; audit EHR charts for documentation issues; and process organization-wide payroll while protecting confidential information.

Administrative Assistant (Healthcare Virtual Assistant) Everlasting Hospice Inc.

Provided remote administrative support for a U.S. hospice agency serving more than 60 census patients across Southern California. Prepared digital case reports, including gutter reports, transfers, and revocations, using standardized templates.

Coordinated documentation follow-up with clinical staff, departments, and vendors through phone and email. Reviewed EHR records for incomplete documentation, tracked corrections to closure, and supported ongoing survey readiness.

Founder & Operations Manager Recovery Mode Mnl

Founded and scaled a home-service wellness company in Manila, reaching PHP 1.2 million in annual revenue in 2019. Managed business operations, budgeting, sales, vendor relations, and marketing.

Recruited, trained, scheduled, and managed a team of more than 15 therapists. Created standard service protocols and performance expectations to maintain consistent quality as the business and client base expanded.

Compliance Manager / Sales Team Manager / Executive Assistant / Encoder Meralco Energy Inc. (MSERV), Commercial Services Group

Earned three promotions in three years, progressing from Encoder to Executive Assistant, Sales Team Manager, and Compliance Manager. Supported the Vice President of Sales through coordination, documentation, and follow-up, and led sales team coordination across key commercial accounts.

Led compliance operations for an energy services division with PHP 1.1 billion in annual revenue. Designed project pipeline trackers and leadership reports, standardized project documentation and processes, drove on-time submissions, and planned company-wide events from concept through execution.

Senior Teacher / Junior Teacher / Teacher Merilyn Child Care Center

Progressed from Teacher to Junior Teacher and Senior Teacher through two promotions. Delivered childcare and educational support while maintaining records and parent communication in accordance with Singapore childcare licensing requirements.

Recruited, trained, and mentored new teachers to maintain consistent quality standards. Supported enrollment administration, staff development, and day-to-day center operations.

Education

Learning history

Miriam College

Bachelor of Science in Child Development & Education, Special Education

Bachelor of Science in Child Development & Education, major in Special Education.

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