Catarina Ado
Catarina Ado

Customer Support Specialist

Actively looking · Member since 4 Nov 2026
Location
Braga, Portugal
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am a bilingual professional fluent in Portuguese and English, with experience working in demanding healthcare environments in Portugal and the United Kingdom.

I have developed strong interpersonal communication, empathy, organization, and problem-solving skills through my work as a radiology technician. I am comfortable supporting people in fast-paced settings and ensuring a positive user experience.

I am particularly interested in Customer Support, Chat Support, Email Support, and User Assistance roles. I can communicate clearly and professionally with customers and users while handling questions and resolving issues effectively.

My international experience has strengthened my adaptability and ability to work with diverse people and teams. I am proactive, reliable, and able to manage responsibilities independently.

I am seeking a remote opportunity where I can apply my customer-focused mindset, digital skills, and communication abilities to contribute to excellent client and user experiences.

Skills

8 capabilities

Experience

Career history

Radiology Technician Hospital Santa Maria Maior

Worked as a Radiology Technician in a hospital environment in Portugal.

Performed conventional radiology and computed tomography procedures and supported radiology activities in the operating room. Worked effectively in a demanding clinical setting requiring organization, clear communication, empathy, and attention to patient needs.

Trainee / Radiology Technician Royal Victoria Infirmary

Worked as a trainee and Radiology Technician in the United Kingdom, gaining professional experience in an international healthcare environment.

Performed conventional radiology and interventional radiology activities, while receiving initial training in magnetic resonance imaging. Developed adaptability, communication skills, and the ability to support people in fast-paced settings.

Education

Learning history

Universidade de Aveiro

Bachelor's Degree, Medical Imaging and Radiotherapy

Bachelor's degree in Medical Imaging and Radiotherapy.

Universidade de Aveiro

Master's Degree, Medical Imaging Technologies

Master's degree in Medical Imaging Technologies, currently in progress.

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