Jessica Garfield
Jessica Garfield

Operations and Events Manager

Actively looking · Member since 4 Nov 2026
Location
Vancouver, Canada
Desired salary
Unspecified
Work preference
Remote Only / Contract, Freelance
Experience level
Mid

About

Professional summary

I am a multifaceted operations and events professional with experience in high-volume catering, event coordination, and guest-focused service. I thrive in fast-paced, detail-driven environments where strong planning and reliable execution are essential.

I manage event logistics from planning through on-site delivery, including staffing, rental coordination, timelines, inventory, client communication, and operational workflows. I have supported events ranging from private dinners to corporate activations, festivals, and large-scale guest experiences.

In my current operations role, I have developed organizational systems that streamline event preparation, reduce loading errors, and improve setup efficiency. I am comfortable overseeing multiple projects simultaneously while maintaining service standards and attention to detail.

I also bring experience training team members and leads in event operations, service protocols, and execution standards. I value clear communication, collaborative teamwork, and creating positive experiences for clients, guests, and staff.

Alongside operations work, I design responsive websites for small businesses on a freelance basis. This creative experience strengthens my ability to manage projects end-to-end, communicate with clients, and create polished, user-friendly outcomes.

Skills

14 capabilities

Tech stack & tools

Working toolkit

Design

Experience

Career history

Operations Manager SERVED Catering & Events

I develop and implement detailed event pack lists and organizational systems that streamline preparation workflows, reduce loading errors, and improve event setup efficiency by 25%.

I manage operations for more than 100 catering events annually, from private dinners to festivals and corporate activations serving up to 5,000+ guests. I also train new hires and team leads in event operations, service standards, and execution protocols.

Event Coordinator SERVED Catering & Events

I managed multiple projects and event timelines simultaneously while maintaining strong organization and attention to detail. I coordinated staffing, rental orders, timelines, and client communications for private dinners and high-volume corporate events.

I also created and managed social media content across multiple platforms to improve brand visibility and audience engagement through event coverage and behind-the-scenes content.

Web Designer Freelance

I design and build responsive, user-friendly websites for small businesses, with a focus on clean layouts, usability, and mobile optimization.

I manage the complete project lifecycle from concept and design through development, revisions, and final deployment.

Server Acquafarina

I managed multiple tables in a fast-paced fine-dining environment while demonstrating strong multitasking, organization, and guest-service skills.

I collaborated with front- and back-of-house teams to deliver seamless service during peak periods and built lasting guest relationships through personalized service.

Contract Event Operations Poppy & Peonies

I managed on-site operations for a three-day pop-up activation at Eaton Centre in Toronto.

I supported smooth guest flow and a consistent brand experience for more than 6,000 guests during the activation.

Education

Learning history

BrainStation

UX Design Diploma, UX Design

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.

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