Inside Sales and Branch Operations Professional

Managed contractor and commercial customer relationships, prepared quotes, processed sales orders, and coordinated with outside sales representatives. Handled purchase orders, inventory corrections, product availability inquiries, and order accuracy verification.

Coordinated delivery schedules with drivers and customers, scheduled vehicle maintenance, resolved customer issues, and processed high-volume point-of-sale transactions and daily reconciliations.

Supported daily branch operations and directly supervised six employees. Interviewed, onboarded, and trained new hires on company procedures, customer service standards, and sales workflows.

Sourced suppliers, negotiated material pricing, and purchased roofing and construction supplies to support project needs.

Coordinated daily operations and field schedules, maintaining communication between crews and leadership to keep projects moving. Improved scheduling processes and supported safety incident reporting and operational compliance.

Supported contractor customers with material orders, product availability, payments, and issue resolution.

Built relationships with contractor accounts to encourage repeat business and support branch sales performance.

Worked as a driver and crew leader supporting roofing operations.

Coordinated crew activities and transportation needs for field projects.

Performed driving and crane operation duties in support of construction materials and roofing operations.

Supported safe, timely material handling and delivery activities.

Worked as a truck driver and supported plant maintenance activities.

Helped maintain operational readiness and reliable material transportation.

Served as a sales representative and crew leader, combining customer-facing sales support with field team coordination.

Supported customer relationships and day-to-day crew operations.