I am a CCNA-certified IT professional and Bachelor of Science in Information Technology graduate with practical experience in technical support, network configuration, and systems administration.
I have configured network and proxy settings, administered Active Directory accounts and permissions, and resolved endpoint issues in a government IT environment. I am comfortable supporting desktops, laptops, printers, operating systems, and Microsoft applications.
Through five years of freelance computer technician work, I have diagnosed hardware and software failures, removed malware, recovered data, repaired systems, and built custom desktop computers. I communicate technical findings and repair options clearly to clients.
My networking foundation includes TCP/IP, IPv4/IPv6, LAN/WAN, IP routing, OSPF, BGP, DNS, firewalls, network security, and the OSI model. I also have working knowledge of Windows Server, Linux, Ubuntu, backup and recovery, Python scripting, and SQL.
I am detail-oriented in documentation, equipment inventory, database queries, discrepancy reporting, and confidential data handling. I am seeking an opportunity where I can contribute to reliable IT operations and continue developing my networking and cybersecurity skills.
I diagnose hardware and software failures across desktop computers, laptops, and mobile devices. I isolate root causes, remove malware, recover data, and restore systems to working condition.
I build custom desktop computers by selecting compatible components and delivering dependable systems for clients. I also explain technical findings, recommended repairs, and upgrade options in clear terms.
I configured network settings and proxy addresses to support secure and controlled access across departments. I also administered Active Directory user accounts, permissions, and access controls.
I responded to issues affecting printers, laptops, and desktop computers to support service restoration. I installed operating systems and Microsoft applications and assisted with backup and recovery using Acronis True Image.
I maintained equipment inventory records and promptly reported discrepancies to support accurate operational documentation.
I managed database queries and encoded student and employee records with close attention to accuracy, privacy, and confidentiality.
I maintained equipment inventory records and promptly reported discrepancies to support accurate operational documentation.
I managed database queries and encoded student and employee records with close attention to accuracy, privacy, and confidentiality.
Bachelor of Science, Information Technology
Completed a Bachelor of Science in Information Technology program.
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