I am an international relations graduate with a master's degree in International Relations, Public Communications, and Regional Studies from Lviv Polytechnic National University.
I have practical experience in customer service, document processing, applicant consultation, and administrative support. My work has included processing registration documents for the National Multi-Subject Test, assisting retail customers, and supporting visa centre applicants.
I am confident using Microsoft Office applications, including Word, Excel, PowerPoint, and Access. I can create and edit documents, work with spreadsheets and calculations, prepare presentations, and create databases.
I have knowledge of Ukrainian legislation and international legal instruments. My academic background has developed my understanding of international relations, public communications, and regional studies.
I am polite, communicative, disciplined, responsible, creative, and diligent. I think critically, solve problems effectively, and am motivated to continue learning and developing professionally.
Received visa application forms and required supporting documents from applicants. Consulted applicants on document requirements and the correct preparation of application packages.
Collected biometric data, including fingerprints and digital photographs. Issued passports and provided additional services such as photography, copying, medical insurance, and passport courier delivery.
Worked as a sales consultant in the INDITEX retail store network.
Supported customers and assisted with retail service tasks.
Processed registration documents for individuals participating in the National Multi-Subject Test in 2024.
Supported the administration of registration documentation for the national testing process.
Master's degree, International Relations, Public Communications and Regional Studies
Master's degree in International Relations.
Bachelor's degree, International Relations, Public Communications and Regional Studies
Bachelor's degree in International Relations. Participated in the Academy of First Opportunities internship program at the Lviv Regional State Administration in the Digital Development Department.
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