Education & Operations Specialist | Administrative Support | Student Administration

Coordinate end-to-end student administration, including admissions, enrolments, credit assessments, fee processing, course variations, academic progress, and course completions. Administer aXcelerate and maintain student records, enrolment data, templates, certification information, and compliance documentation.

Manage AVETMISS reporting preparation through data collection, NAT file maintenance, validation, and error correction. Administer PRISMS activities including CoE issuance, variations, cancellations, and regulatory reporting; support reporting and compliance reviews; train approximately 10 staff; manage centralised enquiries; and improve administrative workflows and audit readiness.

Delivered person-centred care to older people and individuals with disabilities in accordance with individual care plans, personal goals, and safety requirements. Assisted clients with activities of daily living, including personal hygiene, grooming, dressing, toileting, meal preparation, household tasks, and laundry.

Maintained safe, organised home environments and documented client activities, wellbeing observations, and support delivered through accurate daily progress notes.

Provided personal care and daily living assistance to residents while respecting dignity, privacy, comfort, and individual preferences. Supported showering, grooming, dressing, oral hygiene, continence care, and other daily activities.

Followed individual care plans and delegated instructions from senior care staff. Maintained accurate resident progress notes and care records and collaborated with nursing and care teams to provide consistent daily support.

Processed student enrolments and maintained CRICOS-related documentation. Managed student records and administrative data in Wisenet to support accurate reporting and regulatory compliance, while responding to student enquiries through phone, email, and face-to-face support.

Developed a centralised filing system and trainer compliance register, improving document accessibility, record control, audit readiness, and monitoring of professional development, registration currency, and mandatory documentation. Assisted with evidence collection, compliance monitoring, and daily college operations.

Coordinated administration for up to four training programs per day, ensuring timely preparation of training materials, certificates, participant records, course documentation, resources, schedules, and logistics. Worked with trainers and internal stakeholders to support scheduled program delivery.

Maintained training and compliance documentation, improved document organisation and records management practices, and assisted with licensing requirements that contributed to successful organisational licence renewal.