Custom Software Engineering Analyst Accenture
Developed and maintained Power BI reports and dashboards using Power Query, DAX, data modeling, and visualizations. Created and updated transformations, measures, models, report pages, filters, and layouts to meet reporting requirements.
Validated dashboard outputs against source data and refined reporting content based on stakeholder feedback. Worked with Import and DirectQuery connections and supported Oracle, SSRS, and SSAS environments.
Provided production support for Power BI services, including tickets involving refreshes, datasets, gateway connectivity, authentication, access, and data sources. Investigated data-access and refresh issues, coordinated with business and technical stakeholders, documented findings, and managed issues through resolution or escalation.