Education Operations Manager | Academic Operations | Process Improvement

Managed a team of 3–5 employees: task allocation, deadline monitoring and quality control. Coordinated academic scheduling and teaching workload planning across 31 departments and four faculties, supporting 230+ educational programmes and over 5,000 students annually. Developed and updated internal regulations for educational processes. Introduced Excel/VBA automation for scheduling and consolidated reporting. Contributed to the institute’s digital transformation, including schedule integration with the MAX notification platform.

Automated departmental workflows, including weekly academic scheduling, academic calendar calculations and classroom resource management. Automated the calculation and tracking of teaching workloads, including reporting forms for academic departments and faculties.

Calculated and tracked teaching workloads. Automated departmental tasks, prepared weekly academic schedules and academic calendar calculations, and managed classroom resources.

Received and processed admissions applications. Published applicant lists and admissions orders through the public service portal using 1C:University. Prepared admissions monitoring reports during and after the admissions cycle.

Graduated in 2022. Master’s degree in Applied Informatics. Start date and graduation month are not specified in the source resume.

Graduated in 2020. Bachelor’s degree in Applied Informatics. Start date and graduation month are not specified in the source resume.

Completed in 2025. Programme: «ПРЕПОДАВАНИЕ МАТЕМАТИКИ В ОБРАЗОВАТЕЛЬНОЙ ОРГАНИЗАЦИИ». Qualification stated in the resume: mathematics teacher.